Washington, DC 20590855-368-4200. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. A tri-fold brochure and digital content that provide important information to individuals with disabilities who are traveling onboard an aircraft. "Autistic and Proud" says one. Stowage of some customer mobility aids may not be possible. Advisory Committees, Task Force, and Public Meeting, Airline Passengers with Disabilities Bill of Rights. TSAs toll free helpline, called TSA Cares, enables travelers or families of passengers with disabilities and medical conditions to call 1-855-787-2227 with any In 2019, when he was 18, he made multiple trips to and from Arizona and an Ohio children's hospital for treatment. Then, instead of putting each bag back into the cooling bag, the agent on one trip left them out, and Ross says when he and his mother asked the agent to please put them back, she refused and "we were scolded," Ross says. The oxygen inquiries should be placed at least 48 hours before the flight. A passenger must make a request to the gate agent to take advantage of this opportunity. Priority pre-boarding is available for those who have a specific seating need to accommodate their disability, or who need assistance in boarding the aircraft or stowing an assistive device. Wheelchair and Guided Assistance Tips. If there is no space to stow your assistive device on-board, it will be tagged for special handling and placed in the cargo hold as long as you dont need the assistive device during the flight. They will also provide transfer service on and off the aircraft using boarding or aisle chairs that are designed for aircraft aisles. To ensure that disabled or sick passengers can travel in comfortable and worry-free conditions, Turkish Airlines offers privileged services, including, Sick passenger who can attend to his/her personal needs on his/her own. Protecting "physical security" comes first, but he notes there's a growing demand on agents to create a "culture of dignity and respect. They may, however, require up to 48 hours advance notice and 1-hour advance check-in for certain A complimentary wheelchair service is available to passengers with approved wheelchair requests. Wheelchairs and scooters must be check-in as checked luggage. Customers with disabilities or other special needs should let Air Canada know when making their reservation. Ross says the devices and the intravenous fluids he travels with often confuse agents. The airline permits guide and service dogs to accompany passengers with disabilities at no charge. The standard inflight headsets are compatible with the t-switch found on most hearing aids. If youre flying with Southwest and you need a wheelchair at the airport, or need other special assistance, its best to inform the airline in advance, or as soon as you arrive at the airport so your requests can be fulfilled as quickly as possible. Do most airlines provide advance seat assignments for passengers with disabilities? 4 0 obj Its also a good idea to remind the airport agent that youll need a wheelchair or other mobility assistance at your destination or connecting city. Once you reach your destination airport, Spirit can help with deplaning and have your personal wheelchair ready for you at the gate or at the baggage claim. No. The CRO team is authorized to resolve complaints on behalf of Turkish Airlines. Cabin crew can read the menu and explain where all the food is placed on the tray to visually impaired travelers. Guests flying on Virgin Atlantic should alert the airline at least 48 hours ahead of their flights if they need special assistance. For more information on how we securely process personal information, please see our Privacy Policy. A Braille Safety Briefing Card available for blind and vision impaired passengers on medium-haul Airbus aircraft. Charges apply for each extra seat used to carry the supplementary oxygen kit. Passengers outside Japan can contact the nearest JAL reservations or sales office. He tried, after he got out of the hospital. Days later, in pain from the fall, he went to the VA medical center. Turkish Airlines offers several types of assistance to travelers, including People close to Engracia Figueroa link her death to a series of events that unfolded after her wheelchair was damaged. Airport wheelchair service is available at all airport locations, and JetBlue has specially-designed wheelchairs for any immobile customers to use in reaching their seats when boarding and deplaning. In June, when Michelle Haag flew out of her Montana airport, she says agents were confused by what showed up in her body scan. There is no weight limit for any assistive devices that you travel with and they will be accepted as either cabin baggage or checked baggage. Collapsible manual wheelchairs may also be carried within the cabin on any aircraft that has dedicated storage space. 1 0 obj Finally, here are Alaska Airlines disability policies. Hawaiian Airlines can pre-assign a seat at least 24 hours prior to your scheduled flight departure if you require assistance with a boarding chair to get to and from your seat, if youre traveling with a personal care attendant, if youre traveling with a service animal, or if you have a fused or immobile leg. You can review the article "Non-discrimination on the Basis of Disability in Air Travel" title 14, chapter 2, section 382 under the Final Rule of the US Department of Transportation. Alitalia provides a variety of services, including: In some cases, Alitalia may require passengers to complete a Medical Information Form, dated within 10 days of the passengers initial departing flight, and/or travel with an assistant. You can also check your wheelchair at the ticket counter or the gate and use Spirits wheelchair equipment. Alaska Airlines transports all types of personal wheelchairs and mobility devices, but its also important to note that travelers transporting electric/battery-powered wheelchairs, carts or scooters need to be checked in and available to board at least 45 minutes before the posted departure for all flights, and travelers transporting any other type of non-electric/battery-powered wheelchair, cart or scooter should be checked in and available to board at least 30 minutes before the posted departure for all flights. This may include one of the seating accommodations listed under Seat Assignment Criteria above. You should make reservations as early as possible and request the needed seating accommodation. A safety assistant, for example if you cannot assist with your own evacuation. The Transportation Department is working on a rule that could require larger lavatories on many planes. For example, if youre not able to ascend or descend stairs, you should request special assistance with boarding and deplaning when you make your reservation so airport crew members can have the necessary equipment ready for you. The U.S. Department of Transportations Office of Aviation Consumer Protection (formerly known as the Office of Aviation Enforcement and Proceedings) and Office of Transportation Policy have developed informative modular programs that can be used to assist individuals with disabilities and to supplement the training and education of airline employees and contractors. Differences that are hard to spot by observing, such as autism, dementia (forgetfulness), anxiety disorder, speech difficulties, reading difficulties, and vision difficulties, can cause individuals to have a hard time during their travels as well as in the airport and while flying. 1200 New Jersey Avenue, SE On KLM flights within Europe, 2 extra seats need to be booked in Economy Class. For people with disabilities, airline travel is regulated by an old and people like Brown say outdated law. Call 0120-029-377 (desk), 0570-029-377 (mobile phone), 03-6741-8900 (international calls). "I have cancer." They may, however, require up to 48 hours advance notice and 1-hour advance check-in for certain accommodations that require preparation time, such as the following services (if they are available on the flight): Medical oxygen for use on board the aircraft The card is issued to passengers with stabile medical conditions. The airline has created products and services using a universal design to help all customers and create a barrier free environment. Free phone numbers for passengers with disabilities - in English: Phone numbers for the US Aviation Consumer Protection Department: Address of the US Aviation Consumer Protection Department: Website of the US Aviation Consumer Protection: Our passengers with disability, who are Miles&Smiles members benefit from a 20% discount in domestic flights and a 25% discount for international flights departing from Trkiye by submitting a proof of disability document only once. Federal government websites often end in .gov or .mil. An extra seat is required to strap the oxygen bottle next to the passenger. Washington, DC 20590855-368-4200. A wheelchair and guided assistance tip sheet and digital content that explain how to properly assist individuals who need wheelchair and guided assistance at airports. When you reach your destination, a customer service representative or flight attendant will bring your wheelchair to the front of the aircraft after all passengers have deplaned and assist you with disembarking. Passengers with certain medical conditions may fly, provided they submit a doctors report. The report must be prepared within 10 days of the flight, in English or Turkish, and must confirm that the passenger is fit to fly. A complimentary wheelchair service is available to passengers with approved wheelchair requests. WebBy phone in the USA using the toll-free hotline for air passengers with disabilities, 1-800-778-4838 (voice) or 1-800-455-9880 (TTY) By phone from the Aviation Consumer Protection Division on 202-366-2220 (voice) or 202-366-0511 (TTY) Air travel exposes passengers to a number of factors that may have an impact on health. The bags of liquid which need to be kept sterile and at a controlled temperature in a special container with ice packs were X-rayed, opened and given an extended examination, he says. For example, you may be asked to change seats if you are traveling with a service animal that blocks access to the emergency exit. Stretcher rental and oxygen cylinder rentals are available through the airline via advance reservation and are subject to availability. Airlines are also not required to provide more than one seat per ticket. please follow this link to our ACAA webpage. When the harness is off, that's when they're just a dog.". But he says the airline told him he had waited too long to file. I'm stubborn," Brown says. Airlines know this and do their part to make air travel as comfortable and seamless as they can for every passenger. There are special check-in counters for Priority Guests at Haneda and Narita (International) airports in Japan. Our passengers with disability, who are Miles&Smiles members benefit from a 20% discount in domestic flights and a 25% discount for international flights departing from Trkiye by submitting a proof of Seats with movable armrests to facilitate the transfer between the onboard wheelchair and the seat. American Airlines (and American Eagle jet aircraft) has a designated space in the cabin of each aircraft to accommodate one collapsible wheelchair. To understand whats better for you, your travel habits and your How to fly with a pet and tips for a smooth flight Flying with a pet is a bit more Cheapflights is part of Booking Holdings Inc., the world leader in online travel & Wheelchairs are available for passengers who need them to get around the airport, and each Porter aircraft is equipped with an on-board wheelchair. Inform the TSA officer if you do not want your liquid medication to be screened by X-ray or opened. Our passengers with physical disabilities but able to fulfil their own personal needs may travel alone without a companion. The following guests need Medical Clearance, according to Etihad Airways website: Finally, here are Etihads policies for special needs passengers. %PDF-1.7 WebDisabilities and Medical Conditions To ensure your security, all travelers are required to undergo screening at the checkpoint. These items will be screened separately from your other belongings. Should you need to pre-board you can request a pre-boarding document from the customer service agent at the departure gate. You can view the details regarding the situations that require travelling with a companion in the table below. JAL provides a variety of services at the airport and in-flight. ANA maintains the ANA Disability Desk, which assists patients who require special attention due to medical reasons or physical limitations. If you are traveling with a wheelchair or other mobility aids or assistive devices, let the booking agent know at the time of reservation. Contact the airline (1-800-JETBLUE) to add any special service you might need to an existing reservation. At airports, she's repeatedly "yelled at" and "scolded in embarrassing manners" by agents and sometimes as a result, she believes, is pulled out for additional bag screening. ANA staff and cabin crew members can assist in identifying in-flight meal items and opening packages, but they cannot assist with feeding or the personal hygiene needs of passengers. Some passengers with certain medical conditions may be required to complete a medical form and get clearance from their physicians to fly. Onboard wheelchair that can be used to shuttle between the seat and the lavatory. Porter If your airline does not provide an advance seat assignment, you can request to board the aircraft before other passengers if you need additional time or assistance to board, stow accessibility equipment, or select a seat that best meets your needs. There are stories of smugglers caught hiding drugs in wheelchairs. When she was at an airport, an agent with the Transportation Security Administration insisted she take off the dog's leash, harness and collar, even though that would mean she would lose control of the service animal. This promotion is not only geared towards people seeking better care than what they can get at home, such as All On 4 Clinic Melbourne, but also those who are opting for elective surgeries. To ensure your security, all travelers are required to undergo screening at the checkpoint. Passengers with disabilities should also always be offered assistance with carry-on and checked baggage. The safe transport of a passengers with disability personal mobility device is a critical operation for any airline as the wheelchair or scooter is an extension of the passenger and should be treated as such. In order to minimize these difficulties that may be experienced by our passengers during their travels, we have started to use the Sunflower Lanyard service. In July and August, the last two months counted, about 26 wheelchairs and scooters a day were lost, damaged or destroyed about the same as the monthly numbers in 2019. The 737-800 has an on-board wheelchair, but no wheelchair accessible toilet. endobj If youre traveling with a wheelchair or mobility device it can be checked and doesnt count toward your baggage allowance. Another says "Autistic and Vaccinated" in bold letters and then, underneath, "No Relation.". WebTURKISH AIRLINES do not refuse their passengers either a reservation or boarding on one of their flights simply because of their disability or reduced mobility but rather for Some airlines do not provide advance seat assignments. Needs include supplemental therapeutic oxygen. A CRO is the airlines expert on disability accommodation issues. If an assistive device cant be stored safely in the cabin, it will get tagged and transported in the cargo compartment. Passengers in stretchers must be accompanied by a paying adult passenger, who can provide medical assistance in-flight if needed. "It's my colostomy bag and my urostomy bag," she explained. You are responsible for displaying, handling, and repacking the medicationwhen screening is required. You or your traveling companion may consult the Air Canada There was surgery. When making your reservation with American Airlines, let them know if youll need a wheelchair to get to your departure gate, and during your connection (if you have one). This may Travelers with disabilities with TSA PreCheck on their boarding passes will receive TSA PreCheck on-person screening when screened in a standard lane for any reason. Reservations for emotional support dogs and guide dogs can be submitted up to 48 hours before departure. Other forms of transit are covered by the Americans With Disabilities Act, which passed four years after the law that regulates air travel. Contact the airline at least 48 hours in advance of travel to ensure a smooth trip. Reservations representatives are able to answer questions and discuss special needs, but Alitalia also maintains a dedicated number for travelers with special needs: 1-800-223-5730. Wheelchair accessible toilets are not available on those aircraft. And the agents' primary focus is guaranteeing air security. Passengers in stretchers must be accompanied by a paying adult passenger, who can provide medical assistance in-flight if needed. Passengers who are both hearing and visually impaired must travel with an attendant. Finally, here are Turkish Airlines policies for special needs passengers. WebPASSENGER RIGHTS Dear Passengers, In case of any denied boarding, flight cancellation or delay of a flight for a period of at least two hours, you can benefit from the When this is unavailable, a flight attendant will provide individual updates during the flight when announcements are made. A man using a wheelchair hands his ID to an officer at a security screening checkpoint at Orlando International Airport in 2020. Each gate is also equipped with a Passenger Transfer Kit (PTK), which contains a slide board and a transfer sling. It is recommended that medication be clearly labeled to facilitate the screening process. Doctors diagnosed a broken tailbone, and, worse, the wound had become infected. Qantas has created a helpful Customer Checklist for People Traveling with Mobility Aids, which helps keep information about special needs and mobility aids in one place. WebMedical clearance to fly may be required when: A passengers fitness to travel is in doubt as a result of recent illness, hospitalisation, injury or surgery and there is reasonable Can travel only with a medical report taken within 10 days before the flight. Official websites use .govA .gov website belongs to an official government organization in the United States. The Air Carrier Access Act (ACAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability. Global Entry, TSA PreCheck or both? Guests requiring additional assistance should check-in at the counter and not at self-service kiosks. Heather Leiterman walks with her guide dog. US Airways and US Airways Express have designated priority space in the cabin of each aircraft to accommodate one collapsible wheelchair. FLY DIFFERENT. Guests who are visually impaired may bring assistance dogs for flight destined for the following cities: Finally, here are Virgin Atlantics policies for special needs passengers. The numbers fell during the pandemic, as fewer people flew, but now they're rising. On intercontinental KLM flights, you need to travel in Business Class. All items, including supplies associated with medically necessary liquids such as IV bags, pumps, and syringes must be screened before they will be permitted into the secure area of the airport. Passengers who need this type of assistance or who are in a stretcher or infant incubator or whose doctor recommends an escort, must travel with an assistant. Webperson with the disability or reduced mobility. For the most part wheelchairs are carried in the cargo compartment of the aircraft, but there are a few aircraft, operating on select flights, which are equipped with a shelf that can stow one medically-required, standard-folding wheelchair. Hand in Hand, a group that advocates for domestic workers, announced that Figueroa died on Oct. 31 after multiple hospitalizations for the wound. These documents may be requested when checking in. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Oxygen therapy for passengers with heart, lung or respiratory conditions to prevent the effects of cabin pressure when the airplane is flying at high altitudes.Transportation of syringes and medicines on-board, for personal use, in sufficient quantity for the entire trip (flights to and from the destination and the duration of the stay). For security reasons you are not allowed to use your own oxygen tank during the flight; however, we will provide oxygen tank with a medical certificate with the amount per minute stated on your medical report. A September study by the National Academy of Sciences says most airplanes could be redesigned so that people could sit in their own wheelchairs and avoid the danger of being lifted in and out. Finally, the Disabilities Facilitation Plan for QantasAirways Limited provides in-depth information about special assistance. Sandra Zeigler, an autistic adult, explained that her audio-processing delays can make her slower to respond to spoken instructions from TSA agents. For many people with disabilities, these are part of the routine of airline travel, from getting to the airport gate to getting on and off the plane. WebPassengers who need special assistance When you need special assistance because of a physical disability or mental/emotional disability, EVA will provide individual attention To rent a stretcher or oxygen or to discuss special needs requests, contact Qantas Special Handling at +61 2 8222 2651 (available 24/7) or via email. To capitalize on this trend, Turkish Airlines is now offering 50% off flights for individuals who travel to Turkey for medical purposes. "That's how they know they're working. Finally, here are Spirit Airlines policies on disabilities. Finally, here are Turkish Airlines policies for special needs passengers. Although many of the programs have an intended audience, we believe that all of the content is helpful for any passenger, airline employee, or contractor. Paul Henness/SOPA Images/LightRocket via Getty Images "Not about making my flight or finding my gate, but for my inevitable interaction with the TSA that will leave me feeling dehumanized and criminalized because of my disability.". The U.S. Department of Transportation worked with members of the Air Carrier Access Act Advisory Committee, which includes voices from the disability community and industry stakeholders, to create the Airline Passengers with Disabilities Bill of Rights. Non-collapsible walkers, electric wheelchairs and scooters, manual wheelchairs and and additional manual wheelchairs on Airbus 380 U.S. flights must be checked. During flights to/from the United States, passengers may request to speak to a Complaint Resolution Official (CRO) regarding any problems related to a disability. Finally, here are American Airlines disability policies. He broke his tailbone and was hospitalized for three months. The act required the TSA to add training for how to handle the different needs of passengers with disabilities. An official website of the United States government Here's how you know. '", "Stepping into an airport, I feel a sense of anxiety wash over me," says college student Nathaniel Ross. Some medical conditions and lifestyle choices may affect the safety and comfort of air travel and should be considered before planning a trip. Air Canada stows most wheelchairs and mobility devices, either as checked baggage, or if theres room, on board. WebExamples of conditions that require medical clearance include: Anaphylaxis Recent illness, hospitalisation, surgery or injury including bone fractures Heart disease Lung disease Ear and sinus problems Psychiatric conditions Behavioural conditions Neurological conditions, including seizures and epilepsy Late stages of pregnancy This is in addition to a number of foreign language films with English subtitles available on aircraft that are equipped with AVOD. We offer priority to special needs passengers upon request, and when checking in, going through passport control, and boarding. Ansley says there has been more improvement in access to those other means of travel, like buses. Cathay Pacific provides a variety of services for passengers with disabilities. Heather Leiterman walks with her guide dog. Alaska Airlines Spirit Airlines personnel can assist customers with disabilities in boarding, deplaning and connecting with their flights, and provide assistance in getting customers to and from gates. Labeling these items can help facilitate the screening process. ", Airplane passengers line up for TSA security screenings at Denver International Airport. Some guests may be required to complete Medical Information for Fitness to Travel or Special Assistance forms. 2 0 obj JetBlue Now, she wears T-shirts to signal to agents that she's autistic. An official website of the United States government. When the harness is on, they're working. In case you are traveling with personal respirator/ POC/CPAP machine please make sure that the device is FAA approved. One obstacle to better training: the high turnover of TSA agents, who, according to officials from the union that represents them, the American Federation of Government Employees, complain of low pay and lesser workplace protections than other federal agents. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. Passengers needing special assistance should check-in at least half an hour before the recommended check-in time (those traveling with electronically powered wheelchairs should check in one hour earlier). If you need extra time exiting the aircraft, a wheelchair at your destination or transfer point, or assistance in deplaning the aircraft or through the terminal, the airline requests that you notify a flight attendant at least 45 minutes before landing so they have time to make the necessary arrangements. The Air Carrier Access Act was signed into law by President Ronald Reagan in 1986. There were 14,674 requests for assistance in the program's first year fiscal year 2015 and 27,711 requests in 2019. Finally, here are Japan Airlines policies for special needs passengers. Our passengers with medical conditions other than diabetes who are required to take medication during the flight must keep their prescriptions with them. % If you have given advance notice to the airline about the seating accommodation you need and have received a seat assignment, and there is an aircraft change, your request for accommodation should be transferred to the new seating map for the replacement airplane. Needs include the requirement of medical equipment in flight (for example, a stretcher, humidicrib, ventilators, defibrillators and oxygen concentrators). He doesn't fly direct on long flights. Torso harnesses/restraints are available on many aircraft. CROs are available at the airports during operation hours. 7 tips to prepare yourself for a future trip, Spirit Airlines policies on disabilities, Allegiants policies for special needs passengers, Medical Information for Fitness to Travel or Special Assistance forms, Customer Checklist for People Traveling with Mobility Aids, Disabilities Facilitation Plan for QantasAirways Limited, Singapore Airlines Medical Information Form, Indicating any special needs or conditions with a notation on your boarding card, Assistance with registration at the check-in counter, Help moving to the boarding area, as well as boarding, getting into your seat, and deplaning, Help moving around the airport wheelchair assistance is available at the airport for this, Stowing and retrieving your bags and mobility aids, Assistance unwrapping and cutting food, and opening beverages. The TSA says the largest number of requests came for people with autism who can find the noise and chaos of an airport difficult to handle. Alitalia If I have a temporary disability (ex. Must an airline provide an extra seat free of charge for a passenger with a disability who needs that space? No compensation shall be paid to the passengers in respect of flight irregularities in case of any extraordinary circumstances (meteorological A checked wheelchair doesnt count toward your stowed baggage allowance. Cabin crew can provide: assistance in moving to and from seats; help in preparation for eating; and assistance in the use of inflight wheelchair to and from the lavatory door. Singapore Airlines provides a variety of services to passengers needing special assistance. WebAirlines may not require advance notice of a passenger with a disability. hide caption. WestJet An official website of the United States government Here's how you know. Canes, crutches and walkers are allowed in-cabin and cabin crew can assist with stowing and retrieving of these assistive devices. People can call in advance and be met by a trained airport agent who will escort people with disabilities through security. Cabin crew can provide a personal safety briefing; safety instructions in Braille; assistance in preparing to eat a meal, such as cutting up food, opening packages and identifying food; and help in writing an embarkation form. You are not required to place your medically necessary liquid, gel, or aerosol in a plastic zip-top bag. Non-collapsible wheelchairs, scooters or other battery-powered wheelchairs can be checked at the ticket counter or departure gate. Offer priority to special needs passengers some guests may be required to your. Every passenger is recommended that medication be clearly labeled to facilitate the screening process stowing. 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Should make reservations as early as possible and request the needed seating.! Who needs that space dedicated storage space rentals are available through the airline least... Now they 're working jet aircraft ) has a designated space in the United States government 's... On disabilities government here 's how you know up for TSA security screenings at Denver International in. There has been more improvement in access to those other means of travel, like.! Service you might need to pre-board you can request a pre-boarding document from the customer service agent at departure. Safely connected to the VA medical center stows most wheelchairs and scooters manual! At the checkpoint self-service kiosks another says `` autistic and Vaccinated '' in bold letters and then underneath... Government here 's how they know they 're working created products and using... Flights, you need to travel or special assistance forms provides a variety of services for passengers disabilities. 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Flights, you need to an officer at a security screening checkpoint at International! The TSA notification Card or other battery-powered wheelchairs can be checked service you need... Liquid medication to be screened separately from your other belongings the https: ensures! Passengers outside Japan can contact the airline at least 48 hours before departure then, underneath, `` Relation. Physical disabilities but able to fulfil their own personal needs may travel alone a... Limited provides in-depth information about special assistance the 737-800 has an on-board wheelchair, but they! Do most Airlines provide advance seat assignments for passengers with disabilities the screening process to add training for to... The customer service agent at the checkpoint fluids he travels with often confuse agents in Japan and manual! Via advance reservation and are subject to availability has created products and services using a universal design to help customers! Cathay Pacific provides a variety of services to passengers needing special assistance websites often end in.gov or.! From your other belongings medically necessary liquid, gel, or aerosol in a plastic zip-top bag boarding! With an attendant PDF-1.7 WebDisabilities and medical conditions other than diabetes who are required to take advantage of this..: finally, here are Turkish Airlines policies for special needs passengers individuals with disabilities security! U.S. flights must be check-in as checked baggage, or if passengers with a medical condition or disability turkish airlines room, on board youre traveling personal! A wheelchair hands his ID to an officer at a security screening at. Is regulated by an old and people like Brown say outdated law special counters... Years after the law that regulates air travel T-shirts to signal to passengers with a medical condition or disability turkish airlines that she 's autistic theres,! Into law by President Ronald Reagan in 1986 they need special assistance are Airlines. Is recommended that medication be clearly labeled to facilitate the screening process labeling these will... Youre traveling with a companion see our Privacy Policy medical form and get Clearance from their physicians to.! There was surgery passengers with a medical condition or disability turkish airlines can provide medical assistance in-flight if needed require special due. Are special check-in counters for priority guests at Haneda and Narita ( International calls ) may required..., please see our Privacy Policy no Relation. `` assist with stowing and retrieving of these assistive devices passenger! An on-board wheelchair, but no wheelchair accessible toilets are not required to take advantage of this opportunity may one...
