Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. Utility help is available for ONLY renters who meet the other eligibility criteria. MHA does not use money-wiring services or reloadable debit cards as sources of payment. 899-A Highway 51 South Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . "She . JPMorgan Chase Simmons Bank NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. A rolling, random selection process will promote equality and access to resources for as many people as possible. endobj Fairway Independent Mortgage Corporation Freedom Mortgage Community Bank Orion Federal Credit Union Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. To apply for congregate meals,complete an application in person at the site nearest you. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. FCI Lender Service SWBC (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center If services are disconnected application must me returned to 1188 Minna Place. (901) 432-4663, Rural Service Office Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Funding for the program expires December 31, 2021. 200 Jefferson Avenue No. Program Overview. What if I need help completing my application? You must be delinquent on your mortgage. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. Yes. GDP Properties If any requested information is not received in a timely manner, your application may be withdrawn. 2. Nations Direct Mortgage LLC The amount of funding a recipient received is based on individual need on a case-by-case basis. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Johnson County Bank If the servicer is not currently participating, we will reach out to them to invite them to participate. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. There will be multiple rounds for this program. Landlords who would like to participate in the program must sign up at the website and submit certain information. Bank of America Do I need to reapply? Synovus Bank 3. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications, 8/31/22;CJC Rent; CJC Utility;MSCERA;Home 901. Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? This list is not all inclusive. New American Funding Tenants facing an eviction or a utility cut off will receive first priority. Income limits by Household size (adjusted gross income, after deductions): LoanCare, LLC The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. TN Bank Community Loan Servicing The following are some of the main requirements. Cenlar FSB Essex Mortgage The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Fifth Third Bank You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. Announcements. Applicants that are not selected will be automatically included in the next round. The applicant does not need to apply again. The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. The reason for this validation step is to prevent automated spam submissions. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. What conditions are required of landlords who accept payments? Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! 4 $54,950 $4,525.00 loanDepot.com, LLC THDA will reach out to your servicer to discuss their participation in TNHAF. Gitsit Solutions USA Celink You may be asked by your case worker to submit additional documentation to support your application. Yes. What happens if Im not selected? Yes. Elizabethton Federal Savings Bank DO NOT provide confidential financial information on a website, text or email in looking for housing with MHA. Regions Bank You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Who are the current partners assisting the City and County with this program? What do the different statuses in the Emergency Rental Assistance Program Portal mean? A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. 2 $44,000 $3,620.83 Copyright @ 2020 Shelby County Community Services Agency. Para asistencia en espanol por favor comuniquese con Latino Memphis. If you are selected, you will first have to sign a letter of representation. 7 $68,150 $5,612.50 Yes anyone with a smartphone and an internet connection can complete the application. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. Eviction Notice or Court Date for Eviction if you have one If your household income is at or below the income level above, you may qualify. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Caliber Home Loans Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Lakeview Loan Servicing Closing- Once the application has been approved for assistance you will be moved to the closing stage. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Rushmore Loan Management Carroll Bank and Trust Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. What happens if Im not selected? ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Homebridge Financial Services If you pass pre-eligibility you will complete your application and submit the required documentation in order to advance to the next stage. Cross Country Mortgage Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Memphis and Shelby County Emergency Rent and Utility Assistance Program. Hope Federal Credit Union Enterprise You may apply for assistance through the TNHAF by clicking the application button at the top of the page. Memphis, TN 38103 with families throughout the city of Memphis. Perspective and Current Waiting List Applicants. Check the Emergency Rental Assistance Status. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. An attorney will follow up with you to discuss a possible bulk settlement. Cardinal Financial Company Altra Federal Credit Union The denial will include instructions on how to appeal the decision. You may receive a request for additional information via the email address provided at application. Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. City of Memphis Is it possible to receive future rent through the program? The application should be completed in a timely manner. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. First National Bank 6 $63,750 $5,250.00 Click here to print this page or use your computer's Print function. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. To receive legal representation, you must have an eviction court case. General inquiries The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). Selene Finance LP Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Covington, TN38019 Feb. 23, 9 a.m. - 12 p.m. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. However, you must have applied for LIHEAP in the same program year. 609-490-4550. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. You must consent to mediation. City of Knoxville SN Servicing Corp Individuals desiring legal advice should consult a licensed attorney. You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. option value="first-commerce">First Commerce Bank LIHWAP is scheduled to start late 2022. P.O. looking to rent or buy, there are resources to support you. New Day Mortgage To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. If mediation is not successful, you will need to verify yourhomelessness another way before you can be referred to shelter. Bancorp South Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). and Complete Application to check the status of your application. MHA . Guild Mortgage Company Welcome Home Memphis shares housing resources Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. United Cumberland Bank Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. Please note that this is an external link. This closure will include the online application for emergency shelter. ePlan Home. See the LANDLORD INFORMATION at the website for more details. The City/County will administer rent directly to landlords and utilities directly to MLGW. American Pacific Mortgage r~B? A rolling, random selection process will promote equality and access to resources for as many people as possible. Payments will be made directly to MLGW or to landlords. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Bank of Tennessee Fidelity Bank What if I need help completing my application? How will the City/County learn from the impact of the program? Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. TRUIST Bank There will be multiple rounds for this program. endobj The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. You will be asked during the application process which one you wish to apply for. MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Income is only required for a spouse who is currently occupying the home. Applicants that are not selected will be automatically included in the next round. Volunteer Mortgage Loan Servicing Tenants facing an eviction or a utility cut off will receive first priority. Memphis, TN 38173, Email us: ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. If you continue, you will exit the NMA Portal. 3 $49,500 $4,075.00 Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. Please be aware that average assistance is $350. You may apply once per program year. The areas with complete covereage are listed in black. Yes anyone with a smartphone and an internet connection can complete the application. Once your application has been submitted, a MIFA representative will contact you as soon as possible. Click here to show all service details. Memphis, TN 38126 United Community Bank 4 0 obj Planet Home Lending Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Utilities Cut off notice if you have one Click here to see if your mortgage lender is participating: The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Flagstar Bank Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Not everyone will receive future rent. Can I complete and submit the application on my own? We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. 21st Mortgage Corporation Triad Financial Services Hay un buzn disponible en este lugar. You must currently own and occupy the property as your primary residence. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Click here to see if your mortgage lender is participating: MHA also does not send out emails requesting payments. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Pinnacle Financial Partners (901) 415-2790. www.home901.org. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). We may need to get in touch with you. 2021 Tax Form (beginning when portal opens) Knoxville TVA Employees Credit Union Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. **Invalid** Gateway First Bank Commercial Bank Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Not everyone will receive future rent. This form is not an application for Emergency Rental Assistance. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Movement Mortgage x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF Portal is now closed; No New Applications accepted. Choose return transcript option, this will give you the most complete record. Northwest Federal Credit Union Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Applications can be submitted mailed or drop box. Once you are on the IRS website, click on get your tax record. Figure Lending Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. Wells Fargo There is only one application for rent and/or utilities (you can apply for both). <> What is the process for applying as a landlord? At MIFA, we believe everyone deserves independence, dignity, and hope. Gibson Co. Habitat for Humanity Payments will be processed within14 business days of selection. MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. We cannot process an application without the required documents. We all know accidents happen, but how we respond matters most. You will have access to the last several years of taxes filed. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Email showing reduced job hours What if Im a landlord with multiple tenants who are in need of assistance? Tennessee Valley Federal Credit Union Please call the TNHAF call center at 855-890-8073. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. The weighted selection process will equitably select a pool of recipients of future rent. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. There are currently three types of assistance available to those who qualify. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Churchill Mortgage You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. Ascend Federal Credit UnionBank Funds are not paid directly to homeowners. Priority will be given to applicants facing eviction or utility cut off. You must have custody of a minor child who also lives in your home. Click here to see this service (BV-8900.9300) and related services within the Service Tree. Past Due Utility bill showing your name and utility account number (most recent) First Citizens Bank and Trust THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. 3 0 obj Holston Habitat for Humanity of Kingsport Citizens Bank and Trust of Grainger County Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Suite 1075 A call center representative will be able to assist you with gaining access to the application portal. Apex Bank Congregate sites are listed here. It will be required if your application for assistance is approved. %PDF-1.7 The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. M & T Bank Financial assistance obtained through the TNHAF does not require repayment. Your application will remain in this stage until your servicer has agreed to participate. To proceed, please enter the word DELETE in all caps below. Or click on a service name to see its details specifically. Cascade Financial Services The call center hours are Monday through Friday 7am to 7pm CST. Mr. Cooper The Credit Union for Robertson County Pentagon Federal Credit Union At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Children are homeless and need immediate shelter, call the 24-hour homeless Hotline at ( 901 ) 222-4200 for information! Mail to 1188 Minna Place, Memphis, TN 38104 certified counselor who will be automatically included in form... Based on individual need on a case-by-case basis 21st Mortgage Corporation Triad Financial Services the call hours. Eplan, and hope is available is now closed ; No new applications accepted Services call... Print the application belowor mail to 1188 Minna Place, Memphis, TN 37087 verify! Property as your primary residence once you are selected, how long will it take for landlord... History Month 2023, thisRead More about Womens History Month 2023, thisRead More about Womens History Month 2023 Memphis. Directly to MLGW funding tenants facing an eviction court case however, you may be asked your... 2020 Shelby County Emergency rent and utility relief ePlan User access form has been submitted prior you do receive... Cardinal Financial Company Altra Federal Credit Union please call the 24-hour homeless Hotline at ( 901 ).! 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