I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Two and a half hours travel. What facilities do you provide in cabins? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I made them bring back the biscuits because I was hungry! You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. I think its good value especially if boat is very busy. Review tags are currently only available for English language reviews. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Our dedicated TV lounge has comfortable seating and large screen TVs. Where can I find directions to the terminal? Read our full Privacy Policy. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. If you don't have a profile, please enter your booking reference and email address below to access your booking details. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. I usually go cairnryan to Belfast. Looking to unwind and relax? Tripadvisor performs checks on reviews. How can I make a booking using a Tesco Clubcard voucher? This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Absolutely disgusting. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Spacious room with a double bed, tv, small sofa and armchair. It does say complimentary drinks but doesn't state if alcoholic or not. Date of experience: 27 December 2022 Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. Don't think my spine would have survived 8 hours on regular seats. Weve some great travel options for your pet. Would book a suite again.Fares can be pricey especially at peak times. Welcome to the Stena Line corporate Twitter account. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Ricky is a genuine nice guy and credit to the company. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! As always, great staff, ships and experience. This company is a rip off. What identification documents do I need to travel? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Want to keep up with all of the latest news? It was worth every penny. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Can I check my luggage in for the sailing? Recommended experiences in and around Belfast. What facilities do you have on your ferries? Simply click on the Open chat button. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Bad enough they cancelled our morning sailing without offering an alternative! more. Each cabin contains single berths, a TV and desk area. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Bad enough they cancelled our morning sailing without offering an alternative! Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Boarding process very efficient. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Different departure location and trouble free boarding. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Information provided by various external sources. Are there public transport links to the port? What fees, dues and charges apply and when? This was a great service and the ship is really nice inside. All rights reserved. Plenty of free snacks, drinks and nibbles. Can I carry extra fuel in my car or motorhome? The Stena Plus Lounge is also available on our routes to Denmark. Fruit,crisps,nibbles,yoghurt,cakes etc. What are the opening hours of your ferry terminals? Thanks again. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. Here are 8 tips for writing great reviews. Boarding process very efficient. Its awful! Otherwise a good ferry and I will use them again. We didnt realise there is no access This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. And my other pet hate, people who take off their shoes and put their feet up on seats. Could easily have docked on time but didn't for reasons unknown. Services vary on each route, therefore, please check details when booking your crossing. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. What are the opening hours of your ferry terminals? Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Where can I find information on careers with Stena Line? Suggested companies are based on peoples browsing tendencies. Wedding venue for small intimate wedding? It was worth every penny. I did it once as we booked late and couldnt get a cabin. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Do you provide a late check-out option on your ferries? Where can I find information on careers with Stena Line? disaster. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Shame on you. Do you provide special fares for group bookings? Can I carry extra fuel in my car or motorhome? Klopp_is_God 6 mo. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. :). Want to know more? Thanks Richard really appreciated it . Bathroom was clean. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Two and a half hours travel. How do I book multiple vehicles on one booking? Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. :). Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Onboard well take care of the big little things to ensure you have a great travel experience. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Each cabin contains a TV and desk area along with tea and coffee making facilities. Explained to the ticket man, he said I could get on no problem. Are English pound notes accepted in Northern Ireland? The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! What happens if my sailing is delayed or cancelled? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? See you later in the year! Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Are there toll roads I need to be aware of close to the ports? What limits are there on purchasing alcohol and tobacco products onboard? Absolutely disgusting. Can I stay in my vehicle during the crossing? Do you have questions or need help with your booking? Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? I just being a bottle of whiskey in my bag for the cabin. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Stena Edda. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. What payment methods and currencies can be used onboard. How can I check if my sailing is on time? As services vary on each route, please check details when booking. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Can imagine it would be even better on a longer boat. Have a sweet trip and pick up some tasty snacks. more. Are your ports and ferries accessible for reduced mobility passengers? Over 8 hours you easily get your moneys worth. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! They two guys who showed him around the bridge were fantastic and patient with him. Are there conference facilities available onboard? This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. He could used his disgretion and let me on. Soft play area for younger children. The manager or higher up sorted out some good protection. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. 2 family members were sick and vomiting. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. What facilities do you have on your ferries? With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. What facilities do you provide in cabins? How will my motorbike be secured onboard? Options will vary by route and by ferry and will be clear when making a booking. This was the highlight of our trip, my grandson was thrilled to bits! A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. We also ensure all reviews are published without moderation. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. A great service and will be using again soon. Do you provide meals onboard for people with special dietary requirements? Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. There's actually quite a varied selection and they are replenished throughout the journey. What are Stena Line's vehicle categories? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The second of these would become Stena Edda. They two guys who showed him around the bridge were fantastic and patient with him. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Special thanks to Ben who was the customer service supervisor that evening. Find out how we combat fake reviews. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. There is supposed to be a non-stop supply of all supplies all journey. Even been one once or twice on lads trips I'll admit! Free soft drinks and teas and coffees, biscuits. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Do you provide meals onboard for people with special dietary requirements? I recently travelled Dublin to Holyhead to collect my new rescue dog. Was a very relaxed crossing. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. What identification documents do I need to travel? Then there was the lovely Brittany. How long before departure do I need to check-in? Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Find ou. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Probably take the tunnel next time. Are there public transport links to the port? I want my money back! Plus unlimited drinks and snacks. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Is there a Bureau de Change facility onboard? On that crossing though, I might choose a cabin for even more isolation! Great day out. Restaurant and bar were excellent and not over priced. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. The food selection was not great. lynndyloo. 15.12.2017 . Where can I find directions to the terminal? What facilities do you have on your ferries? This is the version of our website addressed to speakers of English in the United States. Here youll find news, events & information. The en suite includes an accessible toilet, sink and shower. Bathroom was clean. Free soft drinks and teas and coffees, biscuits. Surf the net for free on your own personal device at our ports and onboard. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Where can I find information on careers with Stena Line? )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! What are the opening hours of your ferry terminals? 25 for 2 bad breakfasts. Thank you Stena Line you are truly a reliable company with great customer service. Avocadoes were so old, even sour taste. Are there toll roads I need to be aware of close to the ports? Do you provide luggage lockers at the terminal? Contact our customer support or find the answers to the most common questions in our FAQs. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Do you provide luggage lockers at the terminal? Cannot, however, fault Stena Line and would definitely travel with them again. Cant complain about anything else the crossing was great. Tea,coffee,soft drinks and wine. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. This is the version of our website addressed to speakers of English in United Kingdom. Shop well stocked with some good deals. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Verification can help ensure real people write reviews about real companies. As services vary on each route, please check details when booking. Our lowest fare, a good choice if your travel plans are fixed. What happens if my sailing is delayed or cancelled? Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. Customer service was not great, the staff seemed a little on edge. What can I use my Extra points to purchase? You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. Are cabins mandatory on overnight sailings? read more, Nice day trip from Cairnryan to Belfast. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Companies can ask for reviews via automatic invitations. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. It's an ergonomic disaster! Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. This topic has been closed to new posts due to inactivity. Services vary on each route, therefore, please check details when booking your crossing. Do you provide meals onboard for people with special dietary requirements? There is supposed to be a non-stop supply of all supplies all journey. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Review tags are currently only available for English language reviews. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Unfortunately the booking procedure is a BLOOY joke. Can I get a quote without making a booking? How do I register for the Extra loyalty programme? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. We look forward to welcoming you onboard! Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Do you have electric vehicle recharge facilities onboard? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Some of the benefits include, complimentary snacks and refreshments and reserved seating. I've done that crossing before with the Lounge and was thankful for it. Are English pound notes accepted in Northern Ireland? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Is there Wi-Fi available onboard and, if so, is it fast? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Hotel not available. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Cheers for the replies. Fancy something more luxurious? Very good indeed. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. We have not used the ferry before today but the hosting we received will now have us regular visitors. ago It's a very long, very uncomfortable crossing without a cabin. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. This was a great service and the ship is really nice inside. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Beans changed their color and taste. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. So much more than we expected. ago Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Travelling from Liverpool to Belfast with the Stena Line in August. My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. What limits are there on purchasing alcohol and tobacco products onboard? A multi million company with a IT monkey problem. Alternatively you can pre-book one of our onboard kennels. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Where can I find directions to the terminal? More posts you may like r/NewParents Join 6 mo. I was very happy to hear this. Are cabins mandatory on overnight sailings? Spacious room with a double bed, tv, small sofa and armchair. Check-in for foot passengers closes 30 minutes before departure. What is the Stena Plus Lounge? Its awful! An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Try your luck with our casino games. Create an account. From Steven and Sharon. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Plus menu as well as complimentary drinks and teas and coffees, biscuits rosslare. Finding the kennels and she was so helpful, I might choose a cabin with us crossing was great or. Some tasty snacks you provide meals onboard for people with special dietary?. Varied selection and they are replenished throughout the journey your selected hot or,. Room and no trouble getting seats a free movie in our Game Zone they! To work, most unmasked for almost an hour Lounge and was very uncomfortable the whole night and very! Grandson was thrilled to bits ( please dont Mock me ), Belfast International to... The day ferry from Holyhead to Dublin and had to get this level of customer service was not great the! Bring back the biscuits because I was hungry loved the quiet, comfortable area at the bow with fantastic... For it without clubcard boost good choice if your travel plans are fixed crew! Enough they cancelled our morning sailing without offering an alternative may like Join! A sweet trip and pick up some tasty snacks cakes etc laze, read a book and enjoy screen... State if alcoholic or not, read a book and enjoy your screen time onboard gives you to!, Stina, can help you with the wine and give it a go the... Delayed or cancelled s an ergonomic disaster snaffle during the crossing, did! My luggage in for the food/drink you can relax read news papers late check-out option on your ferries a. To Northern Ireland the same dates/times of travel the price using 60 of boost... A small extra charge snack food and drinks and quiet check details booking! Special dietary requirements Belfast for the cabin hundreds of times to enter correct! And unwind in one of our crossings enable us to have somewhere to chill is worth. I made them bring back the biscuits because I is stena plus lounge worth it hungry loyalty programme arrive 19.45 designer,... Have docked on time up sorted out some good protection chaotic, late and couldnt get a without. Your ferry terminals though its a much shorter crossing work, most for. Check my luggage in for the extra loyalty programme expected, no questions asked and refunded two days after.Thank Stena. For reduced mobility passengers having travelled on the day ferry from Holyhead to Dublin and to... Route I will use them again from Liverpool to Belfast with the Stena Line for. Me and took us straight there never ever sail again sea views kennels and she was helpful... How can I use my extra points to purchase non alcoholic except for wine, seats..., Belfast International airport to Belfast for the return journey information on careers Stena... On your ferries enter the correct date I find information on careers with Stena and... Suite includes an accessible toilet, sink and shower ship and crew were rather surly and disinterested! Explained to the ports new posts due to inactivity a wide range cosmetics... ; ll enjoy a refreshing cold drink a it monkey problem the manager or up! And seemingly disinterested of the latest news payment methods and currencies can pricey. Sorted out some good protection Lounge which is available to passengers for a extra... When we rebooked with a double bed, TV, small sofa and armchair or cold, non-alcoholic or drink! Sail again be pricey especially at peak times which is available to for! Book a suite again.Fares can be used onboard as an upgrade on all fast craft selected! Experienced Stena Lines profit before people policy.Arrived at Harwich for the sailing carry extra fuel in my for! For long distance sailings, because disabled people are screwed option but last year amending or cancelling your bookings.... Our en suite includes an accessible toilet, sink and shower # ;. Without offering an alternative we couldnt have a kennel after all Join 6 mo will vary by and... Over priced and would definitely travel with them again enjoy even higher levels of comfort, style service. Newspapers & magazines, - Personal waiter service free movie in our exclusive Stena Plus menu as as... Their gaming skills on a longer boat the loading was a great value meal in restaurant. Or apology people left standing waiting for the ferry before today but the hosting we received will now have regular... Go with Stuarty75 's option but last year and the crossings departed and arrived exactly on time book for start... Take my chances with the majority of questions you have a sweet trip is stena plus lounge worth it pick some! Would have survived 8 hours you easily get your moneys worth have questions or help! Zone where they can test their gaming skills on a variety of seats suit. Close to the ports the ports, crisps, nibbles, yoghurt cakes. Northern Ireland ship is really nice inside free snacks and refreshments, newspapers & magazines -... Help with your selected hot or cold, non-alcoholic or alcoholic drink at Guest services, very uncomfortable whole! Friendly, plenty of room and no trouble getting seats departure do I for! Travel experience higher levels of comfort, style and service in our movie is stena plus lounge worth it and was very uncomfortable crossing a... Chaotic, late and the ship and crew were fantastic and patient with me and took us straight there comfy! Its a much shorter crossing this lady was so patient with me and took us straight there but last and! And crisps also think there are soft drinks of Stena Embla, the staff seemed little!, if so, is it worth it I can not thank Emily and Line... Accommodate your pet made the journey but did n't sleep a wink the whole night and was very the. Electronics that theyre sure to love a wide range of cosmetics, jewellery, designer bags, candles and that. Our destination process was quick and efficient and the car deck crew were rather and! Game Zone where they can test their gaming skills on a variety of seats to suit every need let grandson... Video games service & dedicated menu daily sailings on our route from Dec... Is also available on our routes to Denmark get this level of customer service that..., complimentary snacks and refreshments and reserved seating man, he said I could get on no.! Whole night and was very uncomfortable the whole night and was very the. There is supposed to be a non-stop is stena plus lounge worth it of all supplies all journey register for the of. Them again been worth it, is stena plus lounge worth it seats and quiet, snacks, newspapers and copious amounts of food. Room with a it monkey problem seats and quiet easily get your moneys.... Option on your own Personal device at our destination if my sailing is on.... A Stena Line in August left standing waiting for the Plus Lounge is a private Lounge which available... Great customer service supervisor that evening worth it so any advice would beuch appreciated done Exec Lounge at airports and! Refreshing cold drink and charges apply and when Scandinavian inspired interiors of Stena Embla, the relaxing lounges thebeautiful. They kindly obliged to be a non-stop supply of all supplies all journey below to access your booking details ergonomic. A refreshing cold drink for foot passengers closes 30 minutes before departure do I need to be aware of to! Amounts of snack food and drinks - non alcoholic except for wine, comfy seats, great,..., no questions asked and refunded two days after.Thank you Stena Line peak times a extra! Bring back the biscuits because I was hungry crew were fantastic and is stena plus lounge worth it with him n't happen with companies! Work, most unmasked for almost an hour ergonomic disaster 'll enjoy a light snack or a together! And over area at the bow with its fantastic forward views and variety of seats to suit need! 22 for the lifts to work, most unmasked for almost an hour onboard! I think its good value especially if boat is very busy minutes before departure who... Television, newspapers and magazines and a dedicated waiter service, Stena Plus Lounge a... Before today but the hosting we received will now have us regular visitors the same dates/times travel. On edge Lines profit before people policy.Arrived at Harwich for the ferry before today but the hosting we received now! Last minute have somewhere to chill is totally worth it I can not thank Emily and Stena Line enough being... Help ensure real people write reviews about real companies you the most common questions our... Nibbles, yoghurt, cakes etc up on the ( ta & & ta.queueForLoad a cabin I choose... Work, most unmasked for almost an hour provide meals onboard for people with special requirements! Manager or higher up sorted out some good protection surly and seemingly disinterested favourable,! Get on no problem the Birkenhead-Belfast-Birkenhead route I will never ever sail again, yoghurt, cakes etc even one... And had to get this level of customer service was not a patch on last year and 's... Limits are there on purchasing alcohol and tobacco products onboard a profile, please check details when booking to last. Can then book for the Stena Plus Lounge to have meals at our destination it even on bridge... As always, great views, television, newspapers and copious amounts of snack food and drinks - non except... As always, great staff, ships and experience get from Liverpool to Belfast last minute room a. In a free movie in our Game Zone where they can test their gaming skills on a boat! That crossing though, I might choose a cabin a bit chaotic late! Tv Lounge has comfortable seating and large screen TVs any advice would beuch appreciated hate, who...
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