Im hoping its a software issue and not my machine. An orange pencil for the cursor indicated you are in Draw Smooth Freehand mode. I thought there was something in the wayand there is nothing!!! I love my cameo but recently it is driving me crazy!!! Im having the same problem with mine. Almost like it is not reading it properly. I dont want to sound pessimistic, but I think you have a defective machine and a new cord isnt going to fix it. HELP! Ive been cutting images with no problem. Where would I find these? I hope this helps. Ive watched YouTube videos and I repeat every step they do. Ive got a Silhouette, and I love it dearly, (and here comes the) BUT Ive had some trouble with it after Id installed the 3.something software. AAHHH Please help :(( I am very frustrated with this setup. Second, are you making sure that setting your blade at the same number, both in the software (on the screen) and physically, in the machine? Windows 7 Home Premium (Acer) I need to take one butterfly and fill in the remaining space on the paper with it. Double-click the icon to run the application. Hi. Is my machine defective or is the power cord known to be weak? Do you know how to deal with it? I am doing a print and cut and it was fine for the first set then on the second print and cut the blade box shifted and cut off the image lines. Everything looks fine on screen, and the top of the file everything cuts correctly, but the further the rollers advance, the more offset my cuts are at the bottom of the page. Sil help is of no help and has no answers. However, Im sure that many of my readers are Portrait users, so lets put a call-out to them to jump in and offer some advice!! Required fields are marked *. My machine started doing the same thing. I have been using my silhouette cameo for about a year and love it. I've edited your question to turn "Has anyone else had this problem?" I'm thinking that it might be set that way in a SVG file that is imported and then saved as a studio file. I had the same problem, right after I installed the most recent update. You may want to try the latter first. Im having the same exact problem and I am so frustrated. Solved by pendean. This recurs every time and i can never get a good cut out of it. Please help!!!!!!!!!!!!!!! Im not sure if anyone has ever contacted you about a problem Im having with the Cameo. Sending an automatically generated error report will help Silhouette resolve the problem. So of course i sent it and then it says it failed to send over and over again. Same issue! Let me know how it turns out!! If you continue to use this site we will assume that you are happy with it. Del. Dont worry about losing any of your designs, even if your computer crashes or falls off a tall building, your designs will still be available to you through Silhouette Studio and you can download them again whenever you need them. I only use about once a week. any chance u got it sorted? I decided to write to you, one-on-one, to help you find a quick solution. What in the world am I doing wrong that this happens to me everytime??? I wish I could help, but Im really at a loss. Please note that these steps will remove the library (including any non-recoverable user created designs) and any Designer Edition license key present: Turns out for me it was tied to going into 3-D mode and then back to 2-D. I babied that machine. Thanks for the reply, Nick. Click on the order and download it again. I hope to hear good news from you, soon!! , I had this problem then realised the grid was set to snap to line dahhhhh. Re-open the Finder Did you ever try to move a design around Silhouette Studio and it is jumpy? If its still giving your problems, well try some other possible solutions. Hold blade & cut through a folded piece of cardstock (double thickness)-only the top layer should be cut-there should not even be scoring on the lower layer. Like when you do a big tree branch or family name. The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it. Click the Identity Shield toggle so that the white status indicator is to the RIGHT. Any advice? I dont know what I am doing wrong. CAMEO3_V120.bin (firmware update file) Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! We would BOTH like the answer to this question. Is there enough room behind your Cameo for the contact paper to move freely? I followed everything it said to do. 10. But dont despair, theyll probably send you one from the new shipment and youll ready to rock and roll. Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. Please follow the instructions below. Refer to this chart: Silhouette Cameo Settings for Cutting Vinyl, to see the settings for the various types of vinyl. Just create a line between the one you want and the others. My comments notification system went awry and I wasnt receiving any notifications. Yes.. the Silhouette cameos have a SD option but it isnt the greatest for viewing the images afterwards.. My question to you is: How do I take ONE butterfly from a single image that has four on it? Any advice to what i could be doing wrong, or is this a common problem others are having aswell? After searching the internet, it seems as if Im the only one this has happened to. WAY to far. My main reason for wanting one was to get rid of all my shape punches etc, well I have sussed that bit, found lots of gorgeous shapes for my cards and away we go weyhey.. Another reason was, I use an awful lot of digi stamps and after going on you tube was under the impression that I would be able to use the print and cut, trace outline and not have to sit for hours with scissors, this is where the problem starts, I am using either PNG or JPEG images, most of them are quite intricate and for some reason its not tracing the outline but cutting most of the image to bits. Also, you dont want to breathe it in. VERY FRUSTRATING. please help love my cameo! (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. I am very happy that I stumbled across this during my search for something regarding this. I can put the image on twice. The shift command will switch the cursor to whatever you have selected. I cant move designs down. I am hoping you can help me, I cant find an answer to my problem anywhere. Im usually very prompt with my replies. Ive tried the ratchet cap, the hole in the machine, and even turning it myself! Ive never heard of anyone else having this problem. That means you can grab anywhere on the drawing area to move the around the screen. The eraser icon on your screen may still be shaded, but it will go back to normal when you select another function. HELP!!!! First is regarding print then cut. It will do this a couple times during the entire cut but all the cuts will not be correct. 1) close the Silhouette Studio app I received a cameo for Christmas and Im having the same problem as Emily. My cameo is doing something similar to Rachels. Will that work for you, maybe or maybe not. If your still having a problem, there are three troubleshooting tips. how can i proceed if this isnt even an option? It only turns on. Next, put the printed page on your cutting mat and send it to the Cameo, being sure to select Automatically detect registration marks. The Cameo will pull the cutting mat in and out until it has read all of the registration marks. When the cursor looks like a plus sign with shooting arrow in the upper left, you are in one of several special modes that allow you to adjust a control point. I feel your frustration! my emails is michaeldong1979@sina.cn. I got my Silhouette two days ago and have really enjoyed it thus far. Gloria. I am cutting vinyl for transfers. Closing it down and starting over. If not, I would recommend calling the Silhouette America support team. Next, click on Show Registration Marks and then click on the Trace iconits the fifth from the right at the top. Im so mad! I have struggled and struggled with the left side to the point that my vinyl is starting to crumple. , Gloria I got the idea after watching a TV story thread involving malicious computer code that only activated when the computer was turned on the second time. Try your new blade on regular cardstock (80-100 lb. Even managed to charme some really intricate figures out of the lady already, hooray! They finally replaced the faulty blade after numerous calls and emails. Hopefully, it will help some of you who may also be experiencing problems with your Cameos. You can get the latest version at Silhouette America ), added registration marks and printed. And, as they say, if it aint broke, dont fix it!! I changed the resolution but I am still getting the calibrate message, anyone else experience this and have a fix? I made my design but am having problems with the machine skipping some areas as it is printing. I really hope You have a solution (and if the solution is that I have to aquire the newer machine then a very good reason for doing so which I can pass on to my GF LOL), Thanks in advance and happy crafting to you, Tonie. My machine is also giving me some issues with the sd slot too. Thanks so much! Try using dental floss! First off, congratulations on becoming a Cameo-owner!! 1. Why doesnt the bar release on the left side like it does on the right? However, Silhouette America should be including some basic tools to help users remove the cut-outs from the mat. I did some research on the Silhouette America site and a number of Silhouette forums, and no one has discovered an SD slot on their Cameo, either. I am not from the US I Bought the silhouette from amazon. Thank you so much for your answers. I am having the same problem. it is now stuck in the groove where the rubber band goes. Its so frustrating. Hi, Kelly, Things like the measure tool require more than one click to operate, and if you hit the shift key or "c" key, it boots you out of the tool. On the bottom right hand of the window is a place to check for Cut to edge of paper. This will remove the faded margin. Congratulations on becoming a Cameo-owner! Did I miss anything, Karen? 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