I even sold a car with BAT. . Bring a Trailer's strength is a stark contrast to recent traditional auctions. I am one of the few experts in the field. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. Sincerely, *************************. You can lower the reserve during the auction if desired. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. I spoke to the driver, but it was like speaking to a brick wall. I took photos to proove. I have bought and sold on this site a few times without a hitch. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. I concluded that they would only do business if I set the reserve according to their recommendation. By the way BAT, what percent of vehicles sold are dealer? Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. 1. The car arrived and there are many things broken on it. I've had 2 auctions that both were unpaid and they did nothing. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. My advice, stay away if you want value for your car. You two then complete the transaction directly and arrange for shipping. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Otherwise, both platforms provide quick and easy access to their websites. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . It looks terrific, and it is in excellent condition. We value your privacy. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). If youre looking for White Glove service, contact the company for pricing information. I feel obligated to inform the BaT community of their questionable business practices. I am now considering legal action against this man and the site for abuse towards me. BAT and C&B curate their listings. The seller said he didn't trust the *** report about the brake. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. Where eBay Fell Apart. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. 2,024. My bid was $25000. To get started, first choose a service level and submit your vehicle. My comments were not flagged to begin with. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. I'd like to file a complaint. I notified her that a trailer was on the way. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. Bring A Trailer Auctions make the whole thing a lot easier. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. That dropped the value in half. I'm not comfortable with them having access to my credit card. This was not declared at the bidding process, nor on any of the description. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. I actually had a high opinion of the site prior to thisnot now. Auctions typically run for 7 days. Also, the fees are reportedly lower than on other car auction sites. They allow and encourage shill bidding and flag anyone who calls them out. BaT History (1 entry) This Listing. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. I called BaT Shipping and voiced my displeasure. I have been charged $1250. Claim it and get a lot of features. Our content is intended to be used for general information purposes only. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. He didnt understand anything I said. In its earliest days, eBay was a . This leads me to believe that this issue has been ongoing. He did understand that and said no paperwork. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. And don't forget the fee is 5%, max $5k. This reporting is a **** within itself. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. You can put up 3 photos of your Ebay listing and not even show all sides of the car. Bring A Trailer Media - Auction fee for a car that cannot be imported. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. Download Retro Atom stock photos. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. The complaint has been investigated and resolved to the customers satisfaction. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. It was never delivered. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. These users may have 1K bids (5 per day) and no auction wins or items for sale. (screenshot of the proof attached). Don't get me wrongit isn't bad. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. But after this, the seller didn't get back to me. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . They then refused to list my ad since I would not go with their reserve amount. . Answer this question.. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. International Association of Better Business Bureaus. They helped locate where the truck was. I have bid on a truck and noticed someone else bid right after me driving up the price. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. I said that was unacceptable. Bring a Trailer quietly stepped . case number is ********. Note that complaint text that is displayed might not represent all complaints filed with BBB. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . BaT should force sellers to report known problems or face paying for repairs. Sincerely,*************************. Change in policy whereby customer can choose their reserve. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. BBB Business Profiles generally cover a three-year reporting period. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Nothing further.period. Get buying tips about Online Car Buying Sites delivered to your inbox. . Auction fee for a car that cannot be imported. However, Hemmings will never have a price advantage over BaT. Autos EBay Craigslist Facebook Auction. Bring a Trailer. I tried to engage the representative in discussion to understand their rationale. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. I would never again join your organization no matter what you do. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. If the previous comment is false, why would I praise some vehicles on your site. Buyers and sellers handle purchasing transactions directly. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. Desired outcome: I had to leave work early, since the driver would arrive between 5pm and 6pm. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. See reviews below to learn more or submit your own review. And the seller is not getting the highest price. He finally arrived at 8:45pm. I was supposed to be given 24 hours notice. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! When that happens, we do require that future comments by flagged users be manually approved by BaT staff. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. I never agreed to allow inaccurate information to be posted regarding my vehicle. I would not list a car with them. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. IS So the Seller could flagl any message he does not like or his ******* could do. BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. Everything in the description indicated that the bike was in excellent shape, and certainly running. 2018 - 2020. 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