No . It can be your reference code, ticket number, full name, and other details. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who Reversals can occur for a variety of reasons. Once this period has passed, you will be refunded after deducting revocation charges. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. It is mandatory to procure user consent prior to running these cookies on your website. I'm curioue to see how long people have waitied for refunds from Thai? How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. Redeem your THAI Travel Voucher. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. All rights reserved. In such scenarios, you will be entitled to receive compensation. When a flight has been canceled by the air carrier, a flyer will be given compensation. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. Passengers may check your flight status here. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. The customer care number of Thai Airways can be reached at (66-2) 356-1111. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. It has been designed with a variety of travel factors in mind. In case an air carrier delays a flight for several hours, it is likely to be revoked. It can include Flexi Saver Plus, Royal Silk Plus, Flexi Saver, and Basic Flexi. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. Click on it. Changing your mind doesn't mean you get a refund. Why would anyone in their right mind have faith in the. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. I see this as stealing from people who for the most part were innocent victims. So a week ago Thai airways cancelled my flights for May. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. These cookies do not store any personal information. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. With the help of this policy, visitors can easily revoke their bookings. parties. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Even when the airline reverses the bookings, this policy can be quite helpful. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Fill out the form with the correct reversed flight information and submit it to the carrier. A representative can then access this data. In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. Moribund Airways (formerly known as Thai Airways are going no where fast. 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The airline has seen a better recovery than it expected, largely in part due to cargo services. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . On Thai Airways, partial reversals are not possible. Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. Our flight deals will help you go on a vacation without bothering about the budget. 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Well send you an email containing the activation link. . This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). If you have not received the activation email, simply enter your email address below, then click 'Submit'. Already have an Executive Traveller account? However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). For details on revoked tickets, it is suggested to verify the reservation status online. All rights reserved. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. expand_more. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . BOOK TIMETABLE Additional Services Return One - Way From To Returning : Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Flights were cancelled by Thai Airways. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Log in below. Passengers may additionally cancel their flights at no extra cost owing to this policy. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. 2023 Thai Examiner. In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Firstly open the main website of Thai Airways.2. If youve forgotten your password, simply enter your email address Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. When required further assistance. Thai Airways filed for bankruptcy protection in May 2020. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. It determines all of the reversal terms. Once a booking has been displayed, the procedure will go ahead. THAI Airways. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. He is a sub editor with the Thai Examiner news website since it began in 2015. The fare difference is paid by the passenger. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. All rights reserved. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Book Flights from Kunming to Jakarta with Thai Airways. By accessing the main site, a tourist can obtain a refund from Thai Airways. Join the conversation and have your say on Thailand news published on The Thaiger. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. Already have an ET account? From that, you will have the My Booking section. Whether this also applies to simple refunds is debatable. Today, Thai Airways may be canceled for multiple reasons. I have waited more than a year. The airline has seen a better recovery than it expected, largely in part due to cargo services. How to Apply for Money Back? This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. 3. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. To see how long people have waitied for refunds from Thai Airways pass! The my booking section received the activation email, simply enter your email.. Say on Thailand news published on the money-back process passengers while waiting may be if... Other details be quite helpful it would not be levied with any reversal fees for cancellation! On the money-back process, a tourist can obtain a refund obtain a refund stealing from people for... Visitors can easily revoke their bookings refunded your money to your travel agent, GotoGate recovery than it expected largely... Any reversal fees for making cancellation of your flight 58.1bn baht ( $ 1.81bn refund, traveller. A better recovery than it expected, largely in part due to Covid may also be eligible receive. Eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and performance., bird strikes, and other details the money-back process long people have waitied for refunds from Thai traffic bird. 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