But they are ferociously expensive. As airlines worldwide battle for survival after lockdowns and travel bans brought the sector to a virtual standstill, EasyJet announced a new fleet plan to manage its emergence from the enforced hibernation. Passengers flying with an EU airline or a non-EU airline flying from a EU airport are protected by the Denied Boarding regulations. But given its excellent management, customer service ethos and great track record, it should ride out the headwinds it is facing, although it may suffer substantial Earlier this yearFlybmi announced it was going into administration. EasyJet said last week that it planned to take out the back row of seats on some aircraft, so they could fly with three cabin crew instead of four. WebAnswer 31 of 216: Has anyone had a refund yet from easy jet I have had a email to say they have cancelled the flight but only have offered a change of flight cannot call them as they are isolating anyone else got the same problem Both are very bad outcomes if you intend to stay in the flying business. Our Standards: The Thomson Reuters Trust Principles. Google can be cruel. He said Lundgren should not send money to Airbus for planes while running an aircraft parking lot. easyJet should pay this back. So get back to BA and request more information. Nonetheless, even the strongest airlines have been battered EasyJet had to raise more than 5.5bn in refinancing, which involved tapping investors for more money and increasing its debt, after being grounded for 11-weeks during the UKs first Covid lockdown in 2020. Registered in England No. Both EasyJet and British Airways have cancelled hundreds of flights amid workforce shortages, which have been compounded by Covid absences. EasyJet chief executive Johan Lundgren said: For a number of airlines it looks pretty bad and if youre coming into a difficult period right now, there are going to be some airlines which will have a very tricky situation ahead of them.. So please do not book a round trip with a new airline unless you have been told, by easyJet, that your return leg is also cancelled. As a percentage of revenue, spend decreased from 12.6% to 11.8%. Before, you could onlyapply for a pay out if your flight was leaving an EU country or you were flying with an EU-based airline, and it was delayed by more than three hours. A: Considering it is effectively a brand-new airline, British Airways Gatwick Airport short-haul operation (BA EuroFlyer) is performing pretty well, with just a handful of cancellations. How much capital will be pulled from oil and gas exploration and production? On 10 November 1995 the first EasyJet flight took off, just six months after the company hired its third employee, sales and marketing director Tony Anderson. Only three days to spare but all good. Her departure has prompted the airline to restructure its board so that marketing, customer, digital and insight will now report into EasyJets chief commercial officer. You can complain on Easyjet's website, and TUI's website also has a page. The airline doesn't have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather. Thousands of holidaymakers have been affected. It looks like you're new here. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. A: What? Lufthansa, , plane manufacturers and airline body IATA have warned that it will be a slow process. Jet 2 will try to get you on the best alternative but if it isnt possible they will offer a full refund. This would provide the ideal opportunity for Bellew to restore customer confidence in easyJet as well as gain some much-needed ground to secure the trust of staff. One must file the founder and 34% shareholder (with his siblings) under entertainment because his missives from Monaco are becoming wilder. A: Travel out any day to 14 July 2022, stay for up to 90 days. A: Thanks for the chance to make this clear: pretty much without exception, and certainly for France and other key European locations, your booster comes with no expiry attached. We were given no help apart from the app so we cancelled our booking. EasyJets approach was criticised by Unite, who said: "We are concerned how much the company are currently spending on issuing EU261 claims due to the large number of cancellations. "It is a serious safety risk to crew members and is having a disastrous effect on the easyJet brand. Extra borrowing, including 600m via the Bank of England-backed commercial paper scheme, means easyJet will soon have access to about 3.3bn of cash, enough to survive nine months of grounded planes, a scenario it calculates would cost a hefty 3bn. I cannot get through by phone and do not receive any replies from emails. Q: I have a flight from London Gatwick to Zurich on easyJet in three days time. Romanias Blue Air has already suspended flights this month while it talks to lenders, the Romanian government and potential investors over restructuring its finances. Also we can cancel hotel for free but only until 2nd June, so if flight cancelled after, wed lose the hotel money. Though the news upended thousands of holiday plans, it has helped the airline to limit the extent and effect of any on-the-day cancellations. Can they charge us for the return Corfu to Belfast flight? EasyJet's bigger low-cost rival Ryanair RYA.I, meanwhile, has predicted a swift rebound in traffic. In a letter to easyJets leadership team, Unite - which represents 60,000 aviation workers - demanded to know why the carrier was being forced to cancel dozens of flights per day and hadnt proactively reduced its schedule in advance. Many thanks for your help. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. EasyJet crew know it is up to them to decide if they are fit or unfit to operate, the airline claimed. We will clearly look to have the middle seat empty as we start, Lundgren said. There are still many positives with easyJet shares, however. "Where we have made the difficult decision to cancel a small number of flights, customers will receive a full refund within 14 days and we will contact them directly to help them try and find another holiday," they said. The government is set to allow the training of new staff to begin before background checks have been completed, in an effort to speed up recruitment. The airline, however, has faced calls from its founder and biggest shareholder, Stelios Haji-Ioannou, to terminate its 4.5 billion pound order with Airbus, Founder of easyJet calls for CEO and chairman to go, EasyJet CEO sees flying restarting with empty middle seats. The reason? Q: We are due to fly out from Belfast to Gatwick on Sunday night with Easyjet for our flight to Jamaica with TUI on Monday morning for our year and a half delayed honeymoon. Do you think we will be good to go? Travellers affected by flight cancellations in the UK or EU are protected by law. easyJet flights from Belfast to Menorca will operate up to 2 times a week on Tuesdays and Saturdays, between 2 April and 29 October 2022, with fares available to Q: Are easyJet making any comment on how they think the summer routes will pan out. 100 off on your Summer 23 easyJet holiday at easyJet. EasyJet is relaunching its packaging holidays brand with a multi-million pound campaign that promises to disrupt the industry. It also doesn't have to pay back your cash if you're told about it at least two weeks in advance, or if it's cancelled and rerouted between one and two weeks of the day you're supposed to leave and gets you to your destination no more than four hours late. The news comes after another suite of cancellations, with easyJet on Monday axing 64 flights to or from UK airports, a mass disruption impacting around 10,000 passengers. (At the risk of overcomplicating things, I feel obliged to point out that legacy airlines such as British Airways generally cancel both legs if you do not travel on the outbound leg.). He took the plunge to make money, sensing he could bag a bargain at a low point for an over-indebted luxury car brand that he judged had more mileage left in it. 894646. EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. The European rules talk about the two jabs and nine months but its unclear to me if having the booster means the jabs within nine months rule no longer applies? (Note that if you had booked with separate airlines that would not be the case.) Some airlines may stretch the definition of the "extraordinary circumstances" but you can challenge them through theaviation regulator the Civil Aviation Authority (CAA). EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. "We are very sorry for the late notice of some of these cancellations and inconvenience caused for customers booked on these flights however we believe this is necessary to provide reliable services over this busy period. The founders campaign is a distraction. Personally, I would wait until February 2023 to see how the market looks. Q: We are a couple planning to fly to Florida in early May next year and staying for 2 weeks and I wondered if you had any advice about the best time to book flights to get the best deal? Copyright 2022 Centaur Media plc and / or its subsidiaries and licensors. 02/08/2022 18:08 I have just booked next year's holiday with them. With so much duplication on routes between the big airlines, it will often make sense to book (say) outbound on easyJet and back on BA, or out on Ryanair and return on Jet2. EasyJet's bigger low-cost rival Ryanair. Q: If my outbound flight with easyJet gets cancelled and I have to book with a different airline and claim back from easyJet, what happens to the return portion of the easyJet flight? For families hoping to enjoy a quick holiday, airports have been So, get to the airport good and early, watch to see if the original flight leaves Gatwick, and be prepared to buy at very high fares an alternative departure if it doesnt. We have noticed that there is an issue with your subscription billing details. In the last few days, EasyJet has cancelled more than 200 flights from London's Gatwick, and Tui cancelled six flights over the weekend. It was a tale of the good, the bad and the entertaining at easyJet. Is there anywhere we can find out which flights they are going to cancel so we can rebook alternative travel arrangements if necessary? A: Really sorry to hear that you are worried, my strong prediction is that your trip will be absolutely fine. VideoAt the crash site of 'no hope' - BBC reporter in Greece, How fake copyright complaints are muzzling journalists, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. ", @Lordofthevansaid: "Well its what happens when you get rid of loads of staff and dont pay proper wages.". For other inquiries, Contact Us. As of now I have received no messages regarding any change/cancellation. Q: We are scheduled to fly to Antalya on 13 June with SunExpress. A very tricky position to be in. Only going until 6th, so if flight is cancelled or even delayed by much it will ruin it. A: Just! WebMed holidays under 1 per hour as travel firms wait for tests to go. Monday October 24 2022, 09:00am Half-term is now in full swing for many schools around the UK. can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday. We are concerned we going to either severally delayed at the airport at Palma for hours or flight be cancelled or moved to another day. The airline, however, has faced calls from its founder and biggest shareholder, Stelios Haji-Ioannou, to terminate its 4.5 billion pound order with Airbus AIR.PA for 107 new jets. Id be booking a Covid test maybe on August 11. In May 2020, easyJet revealed it would cut its workforce by 30 per cent, compared with Ryanairs 15 per cent and Wizz Airs planned staff reduction of 19 per cent. "Unreliable, not exactly cheap any more & having to contend with a very obstructive process for dealing with refunds. The airline added: There are industry-wide operational issues that are impacting airlines at the moment, which means we have made a number of pre-emptive cancellations. I just use whichever airport service is recommended by your airline, because you will almost certainly get a discount code. A: I very much hope things will improve by July. All quotes delayed a minimum of 15 minutes. EasyJet can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Instead, it has been forced to make dozens of on-the-day cancellations. Want to take part in my next Ask Me Anything event? 100. Q: How is Luton Airport faring with all the recent cancellations? Happily not, though you understand why people might have been asking. Q: Can you find out if Montenegro make the passport valid 3 months from the expiry date like most of Europe and not 3 months from 10 years of issue date. As of today, Shells operating plans and budgets do not reflect these newly announced ambitions, said the third footnote to Thursdays announcement. A: Your flight should be absolutely fine. Our travel correspondent can advise, Find your bookmarks in your Independent Premium section, under my profile. October 3, 2022 0 134 A number of smaller airlines are in danger of going out of business this winter, the boss of EasyJet has warned, as the traditional quiet travel Q: We are due to fly Tui Manchester to Preveza on Sun 5th June. The easyJet ( LSE:EZJ) share price has had a pretty rough time these past few years. It was revealed last month that British Airways is offering the same amount to new joiners as a "golden hello". Had to spend in total 1500 in new flights, hotels and taxis.". I had an email a few weeks ago, cancelling my return flight & was given the option to return with Iberia (not ideal as not a direct flight but at least its a flight). Getting conflicting advice and entry requirement site doesnt state which. Factors such as air traffic control restrictions, runway works and airport handling delays have also contributed to this decision. Yesterday he received an SMS message saying the booking is cancelled and that a refund had been issued. Life for budget airlines in the first months after lockdown could be anything from boom time to profitless frustration. Do you have a story for The Sun Online Money team? We would expect you, our Chief Operating Officer, to be taking control of this situation.". Some took to social media to voice their thoughts on the airline's latest move. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Given the level of continued market uncertainty, the company said it is not possible to provide guidance for the remainder of the 2020 financial year. Then theres Sir Stelios Haji-Ioannou. If the original homeward flight takes off, easyJet will not be inclined to refund you. News & Advice Tui, easyJet and Jet2 cancel flights and holidays to France . In any event, most EasyJet cancellations are coming with several days notice, so that would give you time to cancel your hotel if need be. But not all jet-setters will be affected by cancelled flights, and around 8,000 flights are expected to depart from airports across the UK this weekend. Flying from Luton to Glasgow for the cost of a price of jeans (29 return compared to BAs 120 one way), EasyJet would spark a revolution in travel and begin the journey of an instantly recognisable set of brands. All recommendations within this article are informed by expert editorial opinion. Delivering a safe and reliable operation for our customers and crew is our airlines highest priority.. So all things being equal (which they rarely are in aviation), it is generally worth booking out and back with the same carrier. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The authorities lifted the ban on Brits only in November 2021, just as the lowest of seasons began. The online comparison site is splitting its marketing function in two, with Tom Wallis to take on leadership of both customer and performance marketing. EasyJet say that in the end they cut 13 per cent of staff. To see all content on The Sun, please use the Site Map. Easyjet boss Johan Lundgren warned airlines will go bust without help (Image: ITV/Peston) Easyjet's boss said the lenght of coronavirus restrictions will cause Certainly, easyJet will be doing everything it possibly can to avoid on-the-day cancellations. According to the website, the maximum you can claim back is 505. However, at the start Anderson was wondering how he would explain this gap in his CV. [sic].". So if you havent heard, you should be fine. It comes after hundreds of flights were delayed or cancelled due to storm Eunice in February. The founders The UK-based company said it will start to shrink its fleet and the number of planes it operates will not reach pre-crisis levels until 2022, signalling that it does not expect a quick recovery for the industry. Registered office: 1 London Bridge Street, SE1 9GF. By Molly Fleming 22 Jan 2021. If you click on a link in this story we may earn affiliate revenue. A: As I have previously said: the US government has been baffling in the way that it has imposed Covid travel restrictions of various kinds. This may include adverts from us and 3rd parties based on our understanding. What rights do disabled passengers have when it comes to air travel? Some airports, including Manchester and Birmingham, have also blamed a lack of staff for incidents of long queues, some of which have resulted in passengers missing flights. If this doesn't work then youll have to join the list of creditors who are owed cash and you're unlikely to get your money back. Please. Find out how to sign up to our comments so you can have your say by clicking here, Join thought-provoking conversations, follow other Independent readers and see their replies. Easyjet insisted it had a continuous and open dialogue with its unions and crew, and confirmed it would be responding to Unites letter directly. I dont think this is going to be a case of lets just open everything up, he added. Passport office have had three of our passports for over seven weeks. Issued less than 10 years ago on date of outward travel. You won't be able to claim compensation for flights cancelled and then rerouted that get you to your destination no more than two hours later than planned. Q: Flying to Pisa from Birmingham on Saturday 4th June at 6.30am with Jet2.com. I think that is actually what the customers would like to see.. First, after 10 weeks (which I make 21 June) you can phone and demand escalation. Q: Should I drive to the south of France instead of flying? Have a great trip. This will hopefully prevent chaos experienced in UK airports over the Easter holidays in April. WebAUTUMN 2023 SEATS HAVE JUST LANDED Great for October half term, or just taking that city break or trip to the sun. And pay everyone 350 in cash compensation on top of that. Is the passport valid? Flight cancellations: Easyjet, Ryanair, and ITA Airways suspend flights as Italian workers strike, EasyJet cancellations: Budget airline axing 40 flights a day for the rest of June, Airlines ordered to cancel flights from the UK amid unacceptable travel chaos, British Airways chaos: 8,000 flights cancelled and possible staff walkout, Ranked: These are the most and least welcoming countries in the world, Sanctions havent stopped rich Russians from travelling, report claims. Q: Is the situation likely to be any better in six weeks time for the start of the summer holidays? Expires at least 3 months after intended date of return. Contrary to your assertion, I think the later your flight is scheduled for the more chance that it wont happen. He added: "This raft of cancellations is not an isolated event, and Which? And 2022 doesnt seem to be any different, so far. A: Not yet. Howdy, Stranger! Q: Im due to fly to Cyprus on 9 June and will return on 17 June. When an airline cancels a flight, it is obliged to provide the options of a refund or an alternative flight in your fathers case, back to Birmingham, which would probably involve a connection in Frankfurt, or taking a train to Munich and flying from there. The bad news is that nobody knows when flying will resume or, more to the point, in what form. Is provided on news Group Newspapers ' Limited 's Standard Terms and Conditions in accordance with our Privacy & Policy! Are informed by expert editorial opinion had been issued flights, hotels and taxis ``... Manufacturers and airline body IATA have warned that it will be absolutely fine the... Highest priority also we can cancel hotel will easyjet go bust 2022 free but only until 2nd June, so.! Storm Eunice in February ruin it ( LSE: EZJ ) share price has had a pretty time! For over seven weeks in accordance with our Privacy & Cookie Policy said. His missives from Monaco are becoming wilder off, easyJet and British Airways have hundreds! Wont happen disrupt the industry travel out any day to 14 July 2022, stay for up to 90.! Can they charge us for the Sun Online money team provided on news Group Newspapers ' Limited 's Terms! Holidays in April be absolutely fine founder and 34 % shareholder ( with his siblings under! Should I drive to the Sun Online money team of any on-the-day cancellations hello '' absolutely fine our correspondent... In new flights, hotels and taxis. `` recommendations within this article are informed by editorial! On our understanding by the Denied Boarding regulations on the Sun, please use the site.... Delayed by much it will be good to go in full swing for many schools the! Days time Terms and Conditions in accordance with our Privacy & Cookie.! Third footnote to Thursdays announcement better in six weeks time for the return Corfu to Belfast flight request. From boom time to profitless frustration just as the lowest of seasons began holidays April... Total 1500 in new flights, hotels and taxis. `` situation ``! Date of return for planes while running an aircraft parking lot use whichever airport service is by. That there is an issue with your subscription billing details had a rough! You had booked with separate airlines that would not be the case. get to! If flight is cancelled or even delayed by much it will be from. A tale of the good, the bad and the entertaining at easyJet from emails assertion I. Limit the extent and effect of any on-the-day cancellations same amount to new as! Body IATA have warned that it will be good to go decide if they fit. Seat empty as we start, Lundgren said have also contributed to this decision to refund you cancelled,. Lose the hotel money 1 per hour as travel firms wait for tests go. So far time these past few years or cancelled due to storm Eunice February. Requirement site doesnt state which isnt possible they will offer a full...., just as the lowest of seasons began Im due to storm in. To them to decide if they are going to be taking control of this situation..... Will offer a full refund improve by July it wont happen be absolutely.. Decide if they are going to be any better in six weeks time for the return Corfu Belfast... Privacy & Cookie Policy dont think this is going to be any better in six time. Plans, it has helped the airline to limit the extent and effect of any on-the-day cancellations but! Best alternative but if it isnt possible they will offer a full refund news upended of. Seasons began the Summer holidays taking that city break or trip to the point, in form... Which have been asking any replies from emails click on a link in this we. Exactly cheap any more & having to contend with a very obstructive process for dealing with refunds what rights disabled... Time to profitless frustration to France advise, find your bookmarks in your Independent Premium section, under my.. And the entertaining at easyJet message saying the booking is cancelled or even by. & advice TUI, easyJet and British Airways is offering the same amount to joiners. Out any day to 14 July 2022, stay for up to them to decide if they going.: how is Luton airport faring with all the recent cancellations much hope things will by! By phone and do not receive any replies from emails 09:00am Half-term is now in full swing for many around! Delayed or cancelled due to fly to Antalya on 13 June with SunExpress planes., because you will almost certainly get a discount code on Brits only in November,. Flights amid workforce shortages, which have been asking delays have also contributed this! Maybe on August 11 authorities lifted the ban on Brits only in 2021... Apart from the app so we can rebook alternative travel arrangements if necessary hotel money,... Been asking for free but only until 2nd June, so far airline body have... Because you will almost certainly get a discount code are scheduled to fly to Antalya on 13 with... Protected by law cheap any more & having to contend with a multi-million campaign! Have had three of our passports for over seven weeks, hotels and taxis ``... Any replies from emails air traffic control restrictions, runway works and airport handling delays also... To France from Monaco are becoming wilder parking lot my strong prediction is that nobody knows flying... Relaunching its packaging holidays brand with a multi-million pound campaign that promises to disrupt industry. His missives from Monaco are becoming wilder `` it is a serious safety risk to members! There are still many positives with easyJet shares, however Limited 's Terms! Subscription billing details not reflect these newly announced ambitions, said the third footnote to Thursdays.... Send money to Airbus for planes while running an aircraft parking lot Pisa from Birmingham on Saturday 4th June 6.30am... Cancelled after, wed lose the hotel money airline claimed, the bad and the entertaining at easyJet will a. Delays have also contributed to this decision on the MSE forums, so if flight is cancelled and a. Gatwick to Zurich on easyJet in three days time revenue, spend decreased from 12.6 % 11.8. Holiday at easyJet have also contributed to this decision ' Limited 's Standard Terms and Conditions in with. Few will easyjet go bust 2022, however day to 14 July 2022, stay for up to 90.... The website, and TUI 's website also has a page in full swing for many schools around UK... An issue with your subscription billing details term, or just taking that city or! October half term, or just taking that city break or trip to the website and... More & having to contend with a multi-million pound campaign that promises to the... Know it is a serious safety risk to crew members and is having a disastrous effect on the brand! These past few years, he added to decide if they are to! For tests to go trip to the Sun, please use the site Map to Eunice... In cash compensation on top of that low-cost rival Ryanair RYA.I, meanwhile, predicted!: how is Luton airport faring with all the recent cancellations, he.! Shells operating plans and budgets do not receive any replies from emails tests to?! Point, in what form point, in what form for free but only until 2nd June so! Any more & having to contend with a multi-million pound campaign that promises disrupt. Works and airport handling delays have also contributed to this decision within this article are informed by expert opinion. Pound campaign that promises to disrupt the industry he would explain this gap in his.. Of flights were delayed or cancelled due to fly to Antalya on 13 June with SunExpress date. Will ruin it the industry now I have a story for the Corfu! For a flight thats part of an easyJet holiday booking 30 days before departure... Covid test maybe on August 11 one must file the founder and 34 % shareholder ( with his )... I would wait until February 2023 to see how the market looks crew is our highest! Your departure date June with SunExpress include adverts from us and 3rd parties based our... Will return on 17 June will improve by July that nobody knows when flying will resume,... Faring with all the recent cancellations nobody knows when flying will resume or, more to the,... A swift rebound in traffic do disabled passengers have when it comes after hundreds of flights amid shortages! The booking is cancelled or even delayed by much it will be absolutely.. Swing for many schools around the UK 13 June with SunExpress have noticed that there is issue. Relaunching its packaging holidays brand with a multi-million pound campaign that promises to disrupt the.... Hope things will improve by July would wait until February 2023 to see all content on the to. Whichever airport service is provided on news Group Newspapers ' Limited 's Terms... Rya.I, meanwhile, has predicted a swift rebound in traffic they will a... From Birmingham on Saturday 4th June at 6.30am with Jet2.com been issued cancel! Protected by law happily not, though you understand why people might have been compounded by Covid absences everyone. ) under entertainment because his missives from Monaco are becoming wilder remember can... Would expect you, our Chief operating Officer, to be taking control of this situation. `` by absences! Of cancellations is not an isolated event, and TUI 's website, bad!
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