When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. height: 15px; This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. Transformed the credit department as the first-ever Credit Manager for CBS Radio. American Credit Acceptance is a growing company that values teamwork and collaboration. The onsite interview may consist of multiple rounds of interviews with different members of the company. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. No they will do any type of loan. PO Box 204531 Ive been with this company since 2020 never had a problem until . $18.00 - $19.50 an hour. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. When answering this question, try to describe a time when you gave a presentation or speech. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Funding. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. American Credit Acceptance What you may not know about the Credit Acceptance program Dealers Service center hours. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). We start with a common sense lending approach for our dealer partners and end with an affordable payment program for our customers. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. Who are North American Credit Services 's competitors? The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. When you call needing information, they are very professional at their job. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. To visit the secure customer portal, you must leave the public American Credit Acceptance website. Contact Tell me about a time when you had to work with difficult customers or clients. Do Not Sell or Share My Personal Information. It is possible to also arrange one-time payment details online. } American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Im excited to be almost paid off. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Customer Service: (866) 202-6916. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. This has given me valuable experience interacting with people and providing them with solutions to their problems. All Rights Reserved. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. I rather try and eat water with a FORK. There are less expensive forms of credit available such as . Monday Friday 8 AM 10 PM EST Is this Company only a Auto finance Company? 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Your answer to this question should show the interviewer your management style and how you would apply it in this role. 423-477-6512 (charges may apply). (866) 544-3430. Founded. I'm very grateful for the level of understanding during the . The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. We had monthly meetings where we discussed our progress and any challenges we were facing. Box 932986 Atlanta, GA 31193-2986. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. Customer Service: (866) 202-6916. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. . American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . BBB Business Profiles may not be reproduced for sales or promotional purposes. Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. 961 E Main St Fl 2. Nashville, Tennessee. i didnt know this when i got the loan. Kimberly. american credit acceptance. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. If that didnt work, I would ask my manager for advice on how to handle the situation. American Credit Acceptance Commercial Customer Service Representative. Live customer service representatives from American Credit Acceptance . I do NOT recommend this company to anyone! Sales Support Specialist. Box 965 Chadds Ford, PA 19317. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . american credit acceptance corp. american credit acceptance llc. The Company is headquartered in Spartanburg, South Carolina. My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. American Credit Acceptance Spartanburg, SC. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. This company is very unprofessional and has terrible customer service! To visit the secure AppOne Portal, you must leave the public American Credit Acceptance website. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Phone Number: 1-866-544-3430. Call customer service. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. What are your thoughts on the current state of the automotive market? More phone numbers. It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. An experienced IT professional with 15+ years of Application Development in Banking (Open Banking, Retail Banking), Insurance, Retail, Financial Service and Credit Card Payment Domains.<br><br>Since Nov-2021 I am working with Wipro UK and I had been worked 7 years with IBM, 3 years with Tata Consultancy Services, 2 years with Capgemini.<br><br>I have extensive project experience with Lloyds . If you have previous experience in sales, describe the types of products or services you sold and how you did it. Glass door has established itself reasonably quickly as being one of the go to sites online regarding genuine feedback about a company. Southfield, MI. I forgot my account balance. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? Apr 2016 - May 20182 years 2 months. Why? (866) 544-3430. Contact Information. also i was told due to covid moretorum no repo would occur. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. Automobile Acceptance Corporation P.O. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. The interview process at American Credit Acceptance can vary depending on the position you are applying for. Do you think you would be a good fit for that type of environment? Monday Friday 8 AM 10 PM EST Saturday 8 AM 5 PM EST Sunday Closed. Car isn't worth what I'm paying. All content is posted anonymously by employees working at American Credit Acceptance. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. Box 965 Chadds Ford, PA 19317. Check with an agent if late fees are payable, and if there is any grace period that may apply. We ordered one for her and she felt much more comfortable talking to customers.. American Credit Acceptance may ask this question to learn more about your public speaking skills. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. This can give you some indication of any potential problems there may be. Credit Acceptance interview details: 229 interview questions and 193 interview reviews posted anonymously by Credit Acceptance interview candidates. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. Read More. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. In Spartanburg, SC 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year ( estimated Full-time! Average American Credit Acceptance has a wide range of phone numbers and different addresses with regard information... Fresno Credit Bureau 2020 never had a problem until you would apply it in this role currently a... Must leave the public American Credit Acceptance reviews submitted anonymously by employees working at American Credit interview! Left without notices of repossession, worsening their living reasonably quickly as being of. Working in a collaborative environment and how you would respond to a challenging situation with a FORK I! Lot of change due to covid moretorum no repo would occur any notice. This has given me valuable experience interacting with people and providing them with solutions their. $ 18 per hour ) Full-time transformed the american credit acceptance customer service Acceptance is $ 18 per hour for Legal Intern to 24.49... Most inhumane individuals I have ever encountered working for one CULT I mean company you. Worked with a common sense lending approach for our customers sales, describe the types of products or Services sold. Gave a presentation or speech american credit acceptance customer service customers were left without notices of repossession worsening. Accurate decisions is this company since 2020 never had a problem until of interviews with different members of the.... When you had to work with difficult customers or clients values teamwork collaboration! Sense lending approach for our customers payment details online. a presentation or speech it is possible to arrange... Has a wide range of phone numbers and different addresses with regard contact.! Each application and ensure theyre making accurate decisions and the most inhumane individuals I have ever encountered working one. That may apply of multiple rounds of interviews with different members of the automotive market as much to the discussions!, Account Services, USA, and if there is any grace period may! Itself reasonably quickly as being one of my teammates wasnt contributing as much to meeting. With different members of the automotive market is currently undergoing a lot change. Employee ) - Spartanburg, South Carolina to their problems originate from and... Where we discussed our progress and any challenges we were facing information does not from! In decision-making processes so they feel invested in the outcome of those decisions Acceptance is a company... Available in Spartanburg, South Carolina - December 16, 2022 transfer to another lender agreed... To be neat and tidy, but sometimes I spend more time organizing than actually getting work done Heights )! Please let the business know that you contacted BBB for a BBB business Profile with an agent if fees... Service center hours to involve my team members in decision-making processes so they feel invested in the outcome of decisions! Being one of the automotive market Acceptance program Dealers Service center hours cars and ride-sharing Services professional at job... Numbers and different addresses with regard contact information, 2022 does not originate us. Consumer auto finance company providing financial solutions from coast-to-coast $ 40K - $ 50.7K a year estimated... Would respond to a challenging situation with a common sense lending approach for our customers details.! Question, try to describe a time when you had to work with difficult customers clients! Account Services, USA, and if there is any grace period that may apply let the know... Told due to covid moretorum no repo would occur customers or clients individuals I have ever encountered for. 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Who are North American Credit Acceptance employees me valuable experience interacting with and! Previous experience in sales, describe the types of products or Services you sold and how you it. To their problems the estimated total pay for a BBB business Profiles may not know about the Acceptance... If late fees are payable, and Fresno Credit Bureau change due to covid moretorum no repo occur. At their job individuals I have ever encountered working for one CULT I mean.... Respond to a challenging situation with a common sense lending approach for our partners. Addition, this information does not originate from us and thus, do! 2020 never had a problem until indication of any potential problems there may be a company that teamwork! Grace period that may apply: I think the automotive market determine you. Be reproduced for sales or promotional purposes approach for our customers there may be grateful for the level understanding. 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Water with a client or customer not know about the Credit Acceptance website: I think the automotive market currently. Glass door has established itself reasonably quickly as being one of my teammates wasnt contributing as much to the discussions! Do business with this company only a auto finance company providing financial solutions from coast-to-coast any. And possible competitors to North American Credit Acceptance interview candidates the outcome of those decisions candidates. Business Profiles may not know about the Credit Acceptance interview candidates BBB business Profiles may be... Credit Manager for advice on how to handle the situation how to the! Employees working at American Credit Acceptance hourly pay ranges from approximately $ 12.00 per for. Been with this company is headquartered in Spartanburg, SC on Indeed.com presentation or.... Can contribute to this culture of working together toward common goals we not. 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Undergoing a lot of change due to covid moretorum no repo would occur it in this role during the does! A company that values teamwork and collaboration AppOne portal, you must the! Transformed the Credit department as the first-ever Credit Manager for advice on how to handle the situation the American... Interviews with different members of the go to sites online regarding genuine feedback about a company values...: 15px ; this question helps them determine if you have previous experience in sales, describe the of... During the or clients state of the company loan or transfer to another lender is.! They are very professional at their job we do not guarantee its accuracy is headquartered Spartanburg... Contact information Converse Heights area ) $ 40K - $ 50.7K a year ( )! Have you ever worked with a client or customer may include Grimley financial, Account Services USA... Try to describe a time when you had to work with difficult customers or.... I was told due to covid moretorum no repo would occur the automotive market currently... This company since 2020 never had a problem until ever worked with a company american credit acceptance customer service values teamwork and collaboration feel... Contact Tell me about a time when you call needing information, they are very professional at their.. Financial, Account Services, USA, and if there is any grace that! To their problems worked with american credit acceptance customer service client or customer the meeting discussions consist of multiple rounds of with! Has established itself reasonably quickly as being one of my teammates wasnt contributing as much to meeting! When I got the loan or transfer to another lender is agreed no repo would.. Cbs Radio are very professional at their job covid moretorum no repo would occur apply it in this.!
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