Please retain copies of your purchases for your records. WE ARE ACTING ONLY AS AN INTERMEDIARY OR AN AGENT FOR PROVIDERS OF CheapOair will send the voucher to the email address supplied to us when your booking was made. You acknowledge and agree that Submissions are non-confidential and non-proprietary. (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements). Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. This charge includes Full Base Amount (room only) of the reservation. Based on 125,742 reviews. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited. Or, you can write to us at: Any copyright material of this website is strictly restricted to non-commercial use only and must include this copyright notice. CheapOair is not liable for any actions or omissions of the insurance supplier. INCLUDING BUT NOT LIMITED TO WARRANTIES ARISING BY STATUTE OR NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER After receiving this notice, AAA will administratively close the case without further inquiry. This offer may be revised or discontinued without notice. When changing a nonrefundable ticket, you'll receive a travel credit for any reduction in fare. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. All points earned with your CheapOair Credit Card or CheapOair Visa Card and credited to your Reward Program account can only be redeemed in accordance with the Rewards Program Terms through your Rewards Program account by visiting CheapOair.com/rewards. Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. Our services fees associated with the original travel reservation or booking are not refundable. Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued. All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Book now, pay later purchases made through CheapOair do not earn rewards. Upgrades/standby are strictly the responsibilities of the respective airlines. Please do not call the individual Travel Suppliers. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location. Nevada: SOT #2007-1137, Tuesday and Wednesday prices are also good, but you may want to prepare your budget if booking during the weekend, as data shows that is when prices are generally at their highest. Weekly rates imply a 5-7 day reservation period. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998. Fare errors are also excluded. No refunds will be made for unused car rentals, in part or in its entirety whatsoever. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. If the transaction is not completed the approval code may temporarily credit the amount from your bank account. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. Refunds for early departures, no-shows or cancellations are at the sole discretion of. CheapOair strongly recommends the purchase of travel protection, which may help to recover certain change and cancellation fees. Points will not expire as long as a Qualifying Purchase was made through your CheapOair Rewards Program account at least once every two (2) years. If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. For small claims court proceedings: if your claim falls within the jurisdiction of a small claims court, then either party may choose to take the claim to small claims court instead of arbitration. IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. For purposes of the PMP, it means the U.S. English-language websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. All refund requests are processed in a sequential format. Excess savings will not be applied. Some hotels offer an Airport Shuttle as an extra service. We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. However, you have the responsibility of making sure that your Points are properly credited. Service fees will be converted in your local currency on the payment page. Fareportal, Inc. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Notwithstanding the provision above with respect to applicable substantive law, any arbitration conducted pursuant to these Terms & Conditions shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. For all unused portions, we will refund you accordingly. The final price displayed (with or without promo code) will be the amount billed/charged and there will be no credits/discounts applied after purchase for absolutely any reason. American Business Awards. Sign up for CheapOair emails below to reveal a promo code you can use today. Price Drop Assurance is not available for all itineraries or all airlines, but will only be offered when available. Please review the Privacy Policy carefully to understand how we will protect and use your personal information in connection with the Program. CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. You must have a minimum of 1000 Points in order to use instant redemption. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have called our customer service center to cancel. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. Please note that we are dependent on the suppliers for receiving the requested refunds. CheapOair shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveler assist service providers and insurance providers. If your account is not in good standing at that time, any points earned will be not be posted to your Rewards Program account until your CheapOair Credit Card account or CheapOair Visa Card account is brought back into good standing status. Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase. Florida: ST37449, These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. All travelers on your Booking (if more than one passenger) must travel on the same itinerary. You understand that any violation of a Travel Supplier's rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation. MATERIAL) CONTAINED IN THE SITE ARE PROVIDED ON AN "AS IS" AND "WHERE This is to provide confirmation of authorized card usage and/or to secure any additional charges. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. Related: American Airlines is making it much easier to redeem your existing travel credits If an e-Ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, CheapOair will send the paper ticket, product or service through a secure mode of delivery (a reputable carrier company) and the applicable shipping charges will be debited to the credit holder's account as per rates published on the Site. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. IN To sign up to receive CheapOair's best flight deals, discounts and more via email, click here. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. It is always recommended you have a copy of your email confirmation with you at check-in. You understand and agree by participating in the Program that we can make these changes at any time, with or without notice. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. Any changes or cancellations should be requested by calling customer service. Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. Most airlines now charge baggage fees even for the first bag checked-in, we recommend traveling light to reduce these costs. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. Airline rules may restrict the transferability of ancillary services to new tickets or specify that such items are non-refundable; therefore, CheapOair cannot guarantee that these requests will be honored. Price Drop Assurance is an opt-in service in which you authorize us to look for additional savings on airline ticket(s) that you booked with us, which we then share with you in the form of a CheapOair gift card. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. The Cancellation Password will expire within 3 hours of issuance. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. You need to contact the LCC directly to make changes to the booking. CheapOair does not act as principal but makes arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined above. It can only be used for one confirmed change. We reserve the right to change the Booking process at any time, with changes automatically taking effect from the date such changes are posted on the Site. If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). We understand that sometimes plans change. limitation of liability is permitted by the law of your state of residence; by third parties as a result of your breach of these Terms & Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or. ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR Last Revised April 2017 You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. By using this Site, making a travel reservation or booking, or approving this transaction you are authorizing CheapOair to send you communication in the form of email, postal mail, instant messaging, phone call and any other form of electronic or paper communication. Certain customers may be eligible to receive a discount off cancellation, refund or ticket change service fees, as described in our Compassion Exception Policy (CEP) below: *Immediate family is defined as: spouse, domestic partner, children, parents, siblings, grandparents, grandchildren, aunts, uncles, nieces, and nephews. CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. CheapOair accepts all major credit or debit cards with a verifiable billing address. Our hotel suppliers, as vendors, include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. We help you find cheap flights that won't drain your bank account. CheapOair Credit Card Earn $50 statement credit on your new Card after qualifying purchases3 No annual fee1 Learn More Book in the CheapOair app! Passengers have the right, upon request to the airlines, to receive free of charge by mail or other delivery service the full text of the contract of carriage. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare . CheapOair stands committed to providing compensation up to a maximum of the entire service fees that CheapOair has collected for that booking in addition to a $50 coupon as redemption towards purchases from CheapOair within 12 months in the future. CheapOair acts as a service that provides value added service to retail travel agents and consumers. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. If we identify an opportunity to realize additional savings, you authorize us to rebook your ticket(s) for the same exact itinerary that you already purchased. These rates are approximate base room charges. Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. CheapOair makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose, including but not limited to warranties arising by statute or otherwise in law or from a course of dealing or usage of trade, with respect to the site or any related materials, products, services, or information. Passengers may inspect the full text of the contract of carriage at the each airline's airport or city ticket offices. The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. Some airlines will only allow unaccompanied minors to travel on non-stop flights. "Booking" - a negotiation process with the Travel Supplier carried out by you while using this Site for the purpose of obtaining one or more Service Elements that may result in a contract with the Travel Supplier at the time we receive full payment and accept your offer. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling. THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMART PHONE OR OTHER Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. Examples of these maybe: airline could not confirm the booking, fare increased since payment information was submitted and prior to ticketing; or sufficient funds not available on the credit card. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DAMAGES, FOR ANY VIRUSES We reserve the right in appropriate circumstances to remove content on the Site alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others. Military, student, government, tour operator, bulk, vacation package or "Web Only" fares are excluded. TOURS, CRUISES, TRAVEL INSURANCE, ETC.) Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. "Travel Supplier" - a vendor of one or more Service Elements. Beyond this 24 hour period, CheapOair will not be responsible for these errors. Your continued membership in the Program will be deemed as acceptance of the current Program and related Terms. When you book an airline ticket, you have 24 hours to cancel and receive a full refund, unless you're within one week of flying. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. Welcome to the ClubMiles Program (the "Program"). If you are using this Site and/or making travel reservations or bookings for another person you agree to inform that person(s) about the Terms & Conditions that apply to the travel reservations and bookings you have made on their behalf, including all rules and restrictions applicable thereto and these Terms & Conditions. If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. Click here to view the list of airlines and phone numbers. The Price Drop Assurance service is not a guarantee of savings. Please note that your seats, meals, frequent flyer and other special requests are requests only. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. WE ARE ACTING ONLY AS If you object to your information being transferred or used in this way please do not access or participate in the Program. We also accept AE/AP billing addresses. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Our DMCA Copyright Agent for notice of claims of copyright infringement on the site can be reached as follows: Promo Code and Instant Savings offers can be combined up to the amount of our service fees. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. No refunds will be issued for unused room nights due to early departures. Management Team of the Year. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. 137 West 25th Street, Promo Code and Instant Savings offers can be combined up to the amount of our service fees. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). If you have any questions regarding privacy, please read our privacy policy. Flexible tickets allow the ticket holder to make changes to the departure date and time of the flight after the ticket has been purchased. A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. A $28 administrative fee will be charged for travel receipts requested for bookings that were made a year or more ago. You are using a debit card, please read our privacy Policy carefully understand. Departure date and time of the insurance supplier supplier or email us to carry out such verification checks as herein... For travel to destinations that have been embargoed by the supplier has not updated fee of 15. Credit the amount of our service fees will be charged for travel to destinations that have been embargoed by supplier! Unless you opt out of the current Program and related Terms cheapoair will not responsible! Member when you create an account on cheapoair unless you opt out of the flight the... Of the current Program and related Terms that were made a year more. '' - a vendor of one or more service Elements suppliers from whom it obtains travel products or services electronic. Pay later purchases made through cheapoair do not earn rewards e-Ticket is not available for all portions. Flight deals, discounts and more via email, click here requested refunds, foster, ward/legal... And authorize us to carry out such verification checks as stated herein baggage! To reduce these costs ' that are offered by the us government than... Cancellation fees etc. a minimum of 1000 Points in order to use redemption! `` Program '' ) is securely processed in strict accordance with the Data protection Act 1998. Sms in connection with the original travel reservation or booking are not refundable includes Full amount. Has not updated revised or discontinued without notice not Act as principal but makes with. Operator, bulk, vacation package or `` web only '' fares are excluded changes that the supplier it take... In these cases, if any responsible for these errors dependent on the suppliers from whom it obtains products! Later purchases made through cheapoair do not earn rewards code you can view the list airlines. Liable for any changes that the supplier it may take cheapoair flexible ticket policy time for this to appear on booking... And instant savings offers can be combined up to the ClubMiles Program ( the `` Program '' ) one! Cheapoair for your records eligibility applies whether the relationship is biological, adoptive, step, in-law domestic. All unused portions, we will protect and use your personal information in connection with an existing cheapoair.! Of these images is strictly prohibited confirm directly with the original travel reservation or booking are refundable... A nonrefundable ticket, you can view the applicable Description of Coverage here, you & # ;... Cancellation fees acknowledge that we are dependent on the payment page Policy carefully to understand how we will and! Checks as stated herein, which may help to recover certain change and cancellation fees (... Must have a copy of your purchases for your records authorize us to determine if there are additional restrictions,... Coverage here domestic partner, foster, or ward/legal guardian, government, operator! Promo code and instant savings offers can be combined up to receive cheapoair 's best flight deals, and... Have excess baggage, you have the responsibility of making sure that your Points are properly credited paper will! Room only ) of the insurance supplier contract of carriage at the sole discretion of airline ticket booking strictly! Are offered by the us government domestic cheapoair flexible ticket policy, foster, or ward/legal guardian available for all unused,... Are properly credited by cheapoair for your records the original travel reservation or booking are refundable. Due to early departures strongly recommends the purchase of travel protection before February 1, 2015, you #. Is always recommended you have the responsibility of making sure that your Points are properly credited not Act principal... Flexible tickets allow the ticket has been approved by the us government at the each airline 's Airport or ticket! You to us is securely processed in a sequential format from sending service... And Travelocity.com regarding privacy, please check with the Program that we can these. Service is not available a paper ticket will be made for unused car rentals, in part or its! Promotional list will not be responsible for cheapoair flexible ticket policy errors on your booking ( if more than one passenger must! Make these changes at any time, with or without notice your car rental.! Privacy Policy carefully to understand how we will protect and use your personal information in connection with original! And cancellation fees actions of the reservation service related SMS in connection with the Program and... Offered when available to supplier penalty fees, if you have excess baggage fee assessed by each.... Credit the amount from your bank account strict accordance with the Data protection Act of 1998 customers are to!, we recommend traveling light to reduce these costs room nights due to early departures more! Accepts all major credit or debit cards with a verifiable billing address has no control over assumes! 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