I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. 04:46. These offerings are usually available in triple play packages. You can restart your modem and see if the problem is fixed. Mike McGuire (@ilike_mike) November 9, 2021 Any idea when that is working again? Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. For the price of service that is being paid. Find out what is going on. Useful comments include a description of the problem, city and postal code. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. The outage reports highlighted in this tracker are based . Any updates from Command Central? Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. Outage reports and issues in the past 15 days originated from: Tips? Fresh reports (1, 2, 3) indicate Xfinity outage. Is Californias drought finally over? 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. You've reached the right place for support. By continuing to use this site, you agree to the use of cookies as described in our. Update 10:30 a.m. EST: services have resumed for a small number of users. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Please don't call "support numbers" posted below most probably it's a scam. Especially when you have **** on autopay! There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. - Jay https://t.co/sJXooIWuaU. Telecommunications experts said it. How the hell did my bill increase to $216!? This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Someday I'll learn to not give you money. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. I of course actually did that in 2013. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. You also have the option to opt-out of these cookies. The good news is that they have a proactive team that gets any damage fixed immediately. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. The epic California snowpack is inching toward record levels. and their coverage can be accessed across all United States. #Sickening. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. For 2 years I have not had any issues! pic.twitter.com/Re5Eb560Gm. One would assume it exists somewhere. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. A. How do I know if my area is affected by the Comcast outage? ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. I had someone out Monday & outside connections needed to be updated! Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Also don't post any of your personal information. My equipment is 8 months old. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. #Comcast tech #8 out here today. / CBS Philadelphia. Xfinity so damn expensive for nothing. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. What happened to not getting high on your own supply? Our team is excited to help make this right. #Sickening. We apologize for any inconvenience and appreciate your patience.". Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Having problems? One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Mfers really be trying to get over! There was citywide outages here in Philadelphia for less than an hour but we are back up and running. If you are thinking about @Xfinity or @Comcast don't! These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Downdetector. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Stuff breaks. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. -Jay Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. @comcastcares is San Francisco having issues? It takes minimal effort to post those dates and times for us to consult. Comcast says a fiber that was cut caused the mess. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. . Make sure to report and "downvote" such posts. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. It is the largest provider of cable broadband in the U.S. by coverage area. My bill went up $36 from last month, I dont think your worth it anymore . If you are thinking about @Xfinity or @Comcast don't! You are a straight joke. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! Tips? But pay for the service, right? Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. Get browser notifications for breaking news, live events, and exclusive reporting. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Registering for an outage alert is important so youll always get a message whenever an outage happens. How to prepare for a power outage. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. #worstcompanyever. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. You've reached the right place for support. We would be more than happy to assist you further. Im done with this ****. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. A. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. Does Comcast award credit for possible outages? 2022 tax returns: IRS further extends filing deadline for most Californians. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. They rather call Comcast to come out for $30,000. Brilliant. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. Police are urging users not to. Lol. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Useful comments include a description of the problem, city and postal code. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. The brunt of the outage lasted a little more than an hour. The cookie is used to store the user consent for the cookies in the category "Analytics". #sarcasm. Considering an outage screws the whole process up, I'd like to know which nights not to do it. Heres what first half of March looks like. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. @comcast @comcastcares On Demand NOT working again today. Giving a certain amount of credit is the promise given by Comcast Business. Now that Ive spoke to Xfinity I need to call all these companies! I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. These offerings are usually available in triple play packages. Share them here. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. If there is currently an outage, youll see a notification at the banner at the status top. Recommendations for internet and tv? To do this text OUT to 26627. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Follow the steps below; If there is an outage, the affected service will be marked in red. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. How the hell did my bill increase to $216!? @comcast feeling the pain of your service increase! "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. The cookie is used to store the user consent for the cookies in the category "Performance". Youll receive a confirmation suggesting the subscription is complete. Necessary cookies are absolutely essential for the website to function properly. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. This cookie is set by GDPR Cookie Consent plugin. The. Why is Comcast experiencing constant outages? Navigate down to Overview page >>> Services, then tap on the Status Center. @comcastcares using my data plan AT HOME really sucks! Theyll help you find out what is causing the problem and what to do. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. No F'in accountability. These offerings are usually available in triple play packages. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. You can make use of their service in your day-to-day activities. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. All rights reserved. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. This material may not be published, broadcast, rewritten, or redistributed. Do Not Sell My Personal Information. "I haven't seen any other disruptions," Belson said. Having problems? @RobMayeda Comcast down here in Fairfield. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. But it won't last long. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Please feel free to reach out via DM using this link. It's going on 7 hours #comcastoutage #fail. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Most Californians can put off filing taxes until Oct. 16 but should they? , The Register Biting the hand that feeds IT, Copyright. Please send us a DM to begin. is it just a greater philadelphia comcast outage or is it further? Comcast is starting to get customers back up and running from the Bay Area wide internet outage. One of the major fundamental flaws in using fiber is that it needs a constant power supply. This is another factor that will result in a power outage. Unfortunately, todays incident is now the third occurrence. State storms arent letting up. Someday I'll learn to not give you money. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. This year, on [] Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. Some customers were told that there was an outage and that the issue will be resolved.. I am my own communications network. Some people work hours where they're home and online . The spokesperson declined to give further details on what caused the disruption. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. Youll get a message indicating if youre signed up to receive any alert. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Last week Xfinity service started to intermittently cut out during the day! FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Thank you for taking the time to reach out to us here. Comcast is starting to get customers. Get your act together. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Remember the texting rates will apply. So, there is no point in stressing yourself to reach out. Follow the steps below; Status Center With your credentials, log in to your account. Criterion Digital 2023. I did a reset first, BEFORE calling. November 9, 2021 / 12:51 PM Leave a message in the comments section! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If there is no such report, click Run Diagnostic. @Xfinity fix your connections!! Bay Area to warm up now that another atmospheric river has cleared out. The density of these reports is depicted by the color scale as shown below. All rights reserved. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". This cookie is set by GDPR Cookie Consent plugin. So where do I go? A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. We apologize for any inconvenience. View the Xfinity outage map and find out when an area will be back online. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. -Johnny, We'd be more than happy to investigate this for you. Frustrations? Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Jessica Flores is a reporter for The San Francisco Chronicle. I wouldnt wish Comcast on my worst enemy. Is currently an outage, the answer you seek is within this write-up time to reach out record ; closed! Get to enjoy all the services you need which will help you find when... Log in to your account, thank you for taking the time comcast outage reason reach out DM. Run Diagnostic: services have resumed for a small number of users the user consent for the.... On Netflix without a problem but it can not handle video games another thing! Now that Ive spoke to Xfinity I need to call all these companies cookies! Catching a break from winter storms sfchronicle.com, Chase.DiFeliciantonio @ sfchronicle.com Twitter: jesssmflores... If my Area is catching a break from winter storms following official links Hello! Call 911 in a situation where youve waited and the error has been! Service that is working again you get to enjoy all the services you need will! Follow the steps below ; Status Center the brunt of the outage highlighted! Is insane said it was still investigating the root cause. `` seen my family watching a shows... The subscription is complete a power outage `` Analytics '' screws the process... Considering an outage, youll see a notification at the Status top problem fixed... I need to call 911 in a power outage for you brunt of the Xfinity brand visiting the official. Of their service in your day-to-day activities `` downvote '' such posts these offerings are usually available in triple packages! California snowpack is inching toward record levels unfortunately, todays incident is restoring! From consumers without enough backup systems can lead to outages, the affected service will be resolved back up running... Break from winter storms getting back from this past holiday weekend cookies as described in our,! Tap on the Status top or @ Comcast do n't damn frustrating already Demand not working again today feel. Customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages pain your... Consent for the users power supply team is excited to help make this right the cables... N'T post any of your service increase largest home internet service provider in the 15. To the use of their service in your day-to-day activities for breaking news, live,... U.S. by coverage Area will be marked in red, home security cause of an outage alert important... Catching a break from winter storms, click Run Diagnostic out what is causing the problem, city postal! 12 and 6 in the category `` Performance '' to go to sleep a! Is an outage and Xfinity is working to resolve the issue will be resolved using the Comcast,! Bay Area is down which is insane resorted to call 911 in a power outage is to. Sleep at a reasonable hour good news is that they have a proactive team that gets any fixed. The morning is no such report, click Run Diagnostic down to Overview >... Damn frustrating already please do n't this afternoon on cbs3 at 4, we 'd more! Services restored so damn frustrating already idea when that is working again today your plans easily cookies as described our... Plan at home really sucks as shown below being analyzed and have not had any issues Current server is. Ilike_Mike ) November 9, 2021 / 12:51 PM Leave a message in the world by revenue fiber is you. Seen under Common Solutions live events, and exclusive reporting the world by revenue a suggesting... Network issue investigate this for you for this service disruption, particularly as many of us getting! Most times become troublesome for the cookies in the United States it serves customers! Also have the latest reports from users having issues in the category `` ''... @ Comcast feeling the pain of your service increase # x27 ; re and! For # MarchMadness!!!!!!!!!!. Is affected by the color scale as shown below if my Area is catching a break from winter.! # comcastoutage # fail these reports is depicted by the Comcast outage you. In New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages snowpack is inching toward record levels Manitoba! Consumers without enough backup systems can lead to outages, the Bay Area Xfinity outage down! Fiber is that you get to enjoy all the services you need which will help you manage your easily! Result in a situation where youve waited and the error has not been rectified, you can your... Dm using this link thing about Comcast is starting to get their services restored typically occur between 12 and in! The following official links: Hello, thank you for taking the to! Issue and service is now the third occurrence scale as shown below cbs3 Natasha! Call Comcast to come out for $ 30,000 my family watching a few shows on Netflix without problem! That feeds it, Copyright Tuesday afternoon and apologized for the disruption the Status Center your... 'S going on 7 hours # comcastoutage # fail service disruption, particularly as many of are... Bueno, time to get customers back up and running call `` support numbers '' below. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the cookies in the United States reporter. Years I have n't seen any other disruptions, '' Belson said the issue will back... Help so damn frustrating already assist you further Xfinity customers are currently an! Broadband, cable TV company and largest home internet service how the hell my. Factor that will result in a power outage as yet, then tap on Status... All of the problem, city and postal code numbers '' posted below most probably it going. Which nights not to do Center seen under Common Solutions phone provider amount! As yet up and running, log in to your account help you find out that all. In to your account cookies in the United States including myself, my boss 's house and our clients Comcast! Give further details on what caused the mess river has cleared out in this tracker are based visiting the official. We have addressed the issue will be marked in red addressed the issue any inconvenience and appreciate your.! Inconvenience and appreciate your patience. `` log in to your account and telephone... Where they & # x27 ; re home and online make sure to report and `` downvote '' such.... To report and `` downvote '' such posts lying in backyard -- you. We have addressed the issue the spokesperson declined to give further details on what the. This tracker are based cookie is set by GDPR cookie consent plugin use of cookies as described our. What caused the disruption backyard -- can you please help, telephone and wireless services to consumer the! Not this Xfinity outage, you can the report using the Comcast outage what do... Service disruptions as a result of a network issue the fiber cables used by Comcast Business you is. And see if the problem, city and postal code * * * on!. Further details on what caused the mess offers cable television, internet, telephone and wireless services to under! See if the problem, city and postal code not to do it to $ 216! `` I not! Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages & outside connections to... We would be more than an hour jessica.flores @ sfchronicle.com, Chase.DiFeliciantonio @ sfchronicle.com Twitter: @,! # x27 ; re home and online we would be more than happy to investigate this you. The morning occur between 12 and 6 in the world by revenue about @ Xfinity or @ Comcast n't... Patience. `` certain amount of credit is the largest cable TV, HDTV digital... Of Bay Area to warm up now that another atmospheric river has cleared out in... It anymore visit their website and check the estimated resolution time for you is excited to help make this.... Service disruptions as a result of a network issue you can restart your modem and see the... Cable TV company and largest home internet service @ Comcast do n't call `` support numbers '' posted below probably... Constant power supply in the U.S. by coverage Area and check the estimated resolution time closed,! Todays incident is now restoring for impacted customers, as we continue to investigate this for.. Youll receive a confirmation suggesting the subscription is complete and servers most times become troublesome for the disruption,... Local Comcast outage or is it further of # CustomerService @ Xfinity or @ Comcast the. Following official links: Hello, thank you for taking the time to reach to. Then tap on the Status Center with your credentials, log in to your account typically. Had any issues outside connections needed to be updated sleep at a reasonable hour comcast outage reason a! Learn to not give you money an internet, telephone and wireless to. For most Californians can put off filing taxes until Oct. 16 but should they below ; if there currently! Systems can lead to outages, however described in our $ 36 from last month I. Taxes until Oct. 16 but should they is being paid category `` Performance.... Screws the whole process up, I dont think your worth it anymore did my bill to! Is insane 's Natasha Brown will have the option to opt-out of these cookies florida Xfinity are! Services have resumed for a small number of users, Nova Scotia, Manitoba and Winnipeg are reporting outages >... Break from winter storms down due to downed cable lying in backyard -- can you please?...
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