This appears to be the case as $4,000 in vouchers is close to 25% of the $15,000 paid. By Viking has been holding our money for 4 years now. I'm afraid your post is very unclear and inconsistent. . For the couple in the article it was resolved, but I am sure there are others, not just Viking customers, who may run into a problem. Then they should not be making promises in regard to policy. Excellent service. Sounds like a fine print deal, unfortunately. Can I get my 173,116 Chase Ultimate Rewards points refunded? Issuing a refund is not difficult for a company to do; in fact its a single click on most electronic payment gateways. Andersen said hes taking more time to think about the offer, and he still wants to company to confirm what the terms and conditions say about a situation like his. He was ultimately offered more vouchers with an extended booking deadline, emails show. We have contacted them and they continue to refuse. When you cancelled, you had a choice of the cancellation terms or the RFG. Wests cruise credit refund case raises many questions that weve tried to answer here at Elliott Advocacy. They either dont think cruise lines are doing enough to ensure the safety of their passengers, or they are no longer interested in cruising. Did you hear the recording? Many have expressed satisfaction with both Viking's 125% travel credit and their 100% refund. On their itinerary, there were excursions to the San Juan Islands, Tongass National Forest, and Misty Fjords National Monument. (Look for that story soon.). At Collette, for instance, executive vice president Jeff Roy said that while the company encourages customers to rebook instead of canceling by offering a 105% credit, when a customer wants a. We also had a quick refund from Viking. And I do know an honest used car salesman as well. We dont mean losing the money paid for the person who cant take the trip. Also post #22 cites the procedure and due date tom request cash. Now West wants to unravel the companys future cruise credit offer. will not be refunded to the passengers. So UnCruise did what most cruise lines and tour operators did after the outbreak. I am glad to hear it. Not happy about floating cash for Viking. Viking requires a 12 month advance final payment on every cruise booking. This is a common problem during the pandemic. During the 16 th through 20 th class days (February 7 - 13, 2023): 25%. He sent Viking a certified letter on April 10 asking for a cash refund of the extra $9,898 payment and questioning whether his partners vouchers could be transferred to another person. So if thats truly the case, they shouldnt be throwing their TA partners under the ship right now. If you paid with a credit card, you might want to start looking into disputing the charge. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. In 2020, he was about to set sail on a 12-day tour from Seattle to Juneau, Alaska, on the Wilderness Discoverer. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. 3 or 4 days after e-filing a tax year 2021 or 2020 return. Cruise lines are forcing these passengers to accept a voucher or lose everything. A polite appeal which youve already tried is a reasonable first step. Deposits are refundable unless otherwise indicated. That didn't seem . I mostly agree with duquephart. It included the trip insurance. Many passengers reluctantly agreed to take these expiring vouchers and tried to rebook, only to have their next cruise canceled again in 2021. Please subscribe now and support the local journalism YOU rely on and trust. It can accommodate more travelers and get paid more money when cabins are double-occupancy. He and his partner booked a Viking trip to Egypt, with a side excursion to Jordan and first-class airfare, for $26,450. where were you going and how did they reach you (im getting so much spam from viking i doubt i'd see an email unless i'm looking for it). But is a cruise credit refund even possible? Check out our directory. But you have options. The insurance fee is not refunded, when you cancel a cruise; however, you can submit a claim to recover the cancellation fees. 3. Chris Elliott: Well, what I'm hearing is the travel companies don't want to give them any refunds. nr. We were also told that the balance of my FCV can be carried forward to a new cruise in the future so that is a bonus. By Is my warranty dead, too? I immediately asked my travel agent to cite that story and demand a full refund. But six months later, UnCruise got back to West with a final decision. But does it have to? Now it wont refund my $3,606. The absurdity of having a cruise rescheduled over and over, or of adding new requirements like passenger vaccinations, or forcing people who are physically unable to cruise to surrender tens of thousands of dollars, is not lost on some cruise lines. Refund Times 59 or less. 24 hours after e-filing a tax year 2022 return. Theyd heard about the rugged mountains and glaciers of Alaskas Inside Passage and eagerly anticipated seeing them from the comfort of the Wilderness Discoverer, a small ship with just 34 cabins. Richard Andersen stands in front of the Saqqara pyramid in Egypt. Now they cant take a cruise until they get a vaccine. That's the letter I couldn't find. Why in the world would you rebook with them - giving them more time to fail? Two days later, Fedex Ex knocks on the door with separate letters for me and my wife containing checks for SBC connected with the cancelled cruise. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. It is truly a once-in-a-lifetime experience. I didn't ask for, didn't expect, and didn't get the free upgradeI didn't pay for it, so why should they honour it? . The second cruise was on the Viking Sun which was sold. They canceled my flight. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 0144983-8, PB . A cancel for any reason insurance policy would have allowed West to call off his vacation and receive anywhere from 50 to 75 percent of his trip back. It also happened to a Florida man whose trip with his wife was also canceled because of the pandemic. VikingCash turns your Viking Card into a convenient, secure, and flexible way to make purchases at CSU. Sen. Markey estimated the carriers are sitting on $10 billion in potential refunds. Good luck with your outcome with Viking, they are notorious with their refund policy with fine print. Then COVID hit and the trip had to be delayed. Date of experience: August 2020 Ask Departure768546 about Viking Cruises Language and Region. Column: Creed III is right on time, says stars Michael B. Jordan and Jonathan Majors. And thats saying a lot. Its been eight months. I do not see anything in their terms and conditions that would indicate that additional expenses would be incurred if one person was not able to take the trip but the second one did, he said. We made the decision to pull the plug. OVER $39 Worldwide Free Shipping. They have a right to require vaccinations . Youll see whales and glaciers and things you never knew existed. I believe the fact Viking is willing to give me vouchers worth twice the value of my requested cash refund indicates they recognize that they have done something wrong.. Today, many insurance policies will cover COVID infections of passengers, so if West had gotten sick before his cruise, he might have been able to file a claim. Under the Fair Credit Billing Act, you can dispute the charges on your credit card for goods or services not delivered. West had booked a cruise in April, which UnCruise had not delivered. Maybe UnCruise already spent the money and had none to give you until they received government aid. CC Help Jenn We never agree or signed any of the conditions that they set for us to sail We are not allowed to sail with them if we don't met the vaccines . Is this really the end of junk fees in travel? If you cancel your vacation in the face of the coronavirus outbreak and accept a voucher, youre stuck with that credit. Viking River Cruises Cancellation and Refund Policy Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. As stated under our Terms of Passage, Section 6(a), a refund of the cruise fare would not be forthcoming since this suspension of operations is due to an external event out of our control. Ok, so I waited again. Technically, no. I am sure you recognize that COVID-19 has made everyday life more complicated. Do they really need to analyze call recordings? Get a cash refund if the returned item is less than $10. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by calling Viking at 1-833-900-0951 by April 6, 2020. I checked UnCruises terms. #24 states a different situation than yours, so maybe your TA is at fault. Fortunately, you kept a thorough paper trail you called it long and cumbersome which showed your many efforts to resolve this in a fair manner. Since we are not processing a refund at this time, all funds will remain securely on file for you as a cruise credit. We will be getting our mone back, but they conveniently are taking there time. Wheres my airline ticket refund from GotoGate? There is no law that requires a merchant to refund money. A refund to their original payment type will be made and a specialist from the UnCruise Adventures credit department will reach out to this guest directly for the best method to process their refund.. It also lists some . It allowed customers to convert an existing credit to a monetary refund under the following conditions: Not all cruise lines have done this. So they did not refund our money as agreed instead put in silly vouchers which now are expiring. (Photo by Sjo/Getty Images) Cunard's policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing.Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus . While the government is looking at possibly changing cruise refund rules, right now it's up to each cruise line. But I digress. It happened to a New Jersey couple that wanted cash instead of a voucher after Viking canceled a cruise because of COVID. I would gladly book direct if, as you alluded to, the pricing were the same versus working with a travel agent. It offered him a future cruise credit actually, it insisted that he accept a credit. But it only requires a full refund if a cruise line cancels a sailing due to mechanical failures.. Im interested to hear other peoples experiences. Plus our TA was not copied.Later that day another email explains that some mistakes were made in voucher values and new replacement vouchers will be sent within 5 days.The very next day two more emails arrive and this time they are each for the same amount and this is 102.5% of the original cruise instead of 125%.At least we know they are working on the voucher!!! The company had failed to deliver it. By adding value to your card, your card can be used instead of cash on campus. As of today, there is no response from the cruise line. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. I read a story that Viking was offering a full refund or a voucher for a future trip at 125%. Your travel certificate is good through December 2022. Viking refunded 100% of what they had actually paid but the additional 25% was issued in vouchers (Viking sure wasnt going to give them more $$ back than they had paid in, in the first place). please contact our team at Elliott Advocacy through this form. Etc. If you would like a full cash refund, in lieu of the voucher option, you should contact our customer service team as soon as possible so that we can process your request. Winn-Dixie Gas stations that give cash back With a gas station on virtually every corner, it's easy to get cash if you're running errands, taking a road trip, or need it quickly. We were 3 weeks from sailing on another line in Mar2020. We will transfer the full balance paid to date into a certificate voucher that can be used for a future 2020 or 2021 departure date pending availability. On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. We have contacted them and they continue to refuse. If you want to request a Cash App refund on a payment you made, ask your recipient to: Open Cash App. NO checks, NO trades, NO tire kicking, you will get paid CASH on the spot! In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. I tried with Viking chat about 3 weeks ago when I first discovered the issue with no luck. West was heartbroken. I received a full refund on August 18th - my e-check payments were refunded to my checking account and my credit card payment was refunded to my credit card. (Courtesy Richard Andersen). 60% of Full Fare. And it goes way beyond Alaska. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. But why cant I get a refund? (Courtesy Richard Andersen). you getting your money back? It gives you time and room to manuever should the environment change. Andersen asked specifically where in the terms and conditions it showed he should be charged the single supplement. Fortunately the travel agent has a record of who she spoke to at Viking and a recording of the call; Im hoping Viking will have a change of heart and expeditiously issue the refund. It just seems unfair even though technically Viking is allowed to do it. UnCruise refused, citing its Terms and Conditions. Theirs or yours? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Hope this helps. Or take the cash back. Then they rescheduled and then when the 2 nd cruise was canceled they opted for a refund. I have wondered how such a scenario would be handled by the various companies, i.e. These ticket contracts are tricky. But there are two problems with that. UnCruise had no choice but to undo Ken Wests Inside Passage cruise at the start of the pandemic. West and his wife, Liliana, were looking forward to their upcoming Alaska cruise. I doubt the OP will come back after the response they got. I called on 3/16 to request a refund, instead of a credit. In your case, if you can prove you requested cash before April 6, tell Viking and have them hash it out with your TA. Had the OP waited for Viking to cancel, they would have received a full refund. Heres our complete guide to travel insurance. And now they are mad because they are not going to use those vouchers. I called on 3/16 to request a refund, instead of a credit. Many passengers accepted a cruise lines offer of a future cruise credit and rebooked, only to have the cruise line cancel again and in some cases, again. Powered by Invision Community. Im glad you got your refund so quickly, and wish my experience to date was more like yours. Community Rules apply to all content you upload or otherwise submit to this site. CC Help Jenn Were always here to help. The adults were all vaccinated but the youngest children were not because of concern about the amount of testing on growing children of that age. Ours did not. First, I do understand the bad position that events have thrust on them. After our inquiry, Andersen was contacted by someone in the companys customer relations department, but he spent several weeks playing phone and email tag before he could plead his case. Get a Walmart shopping card or gift card if the returned item is equal to or more than $10. There are mice in my vacation rental! By I think that's fair. I will watch this summer to see what deals they have out.. same thing for an upgrade, air, or even if the 2023 cruises come out I will probably switch to them. We rebooked the trip several times and a few months before we were actually going to go, the cruise line lowered the vaccination age to 5. If you need help with a coronavirus-related refund, please contact me. A: Some cruise lines are at least holding out the prospect of a refund for people who cannot get vaccinated, although no promises are being made. Quite frankly, I'd also want to book a non-cruise SOMEWHERE during that two weeks oliday we've been looking forward to! Vouchers will be automatically applied to your purchases for this journey, including cruise fare, air, hotel extensions, excursions, beverage package, and prepaid gratuities, Wondering if anyone else has had this experience with Viking. Its perfectly reasonable to argue that you dont want to give Viking a microloan for up to two years. And a peril like the one West faced wouldnt have been listed in 2020. The firm just has to have the money and the willto do it, The Risk-Free Guarantee that was supposed to expire on April 30 has now been extended through May. My Chase Sapphire Reserve travel insurance doesnt work. It was unclear whether his partner would be well enough to travel in the future. This leaves a very bad taste in my mouth for Viking, even though I had previously thought they were the best. rep. said it was apparently an error by someone or it was a system glitch, and a refund would be issued, but it would take, again, 15-21 days. Spent over 1 hour on phone with Viking with a rep and his supervisor. It turns out its that way for many passengers. Also, theres this: During the pandemic, companies changed or disregarded their rules entirely. As I posted in a recent thread about Viking's payment policy, which many do not like ( the "I would NEVER NEVER NEVER travel with Viking" crowd", you have to weigh the pros and cons. This article was published on July 27, 2022, and updated on August 17, 2022. I started my career as the Alaska editor for Travel Weekly decades ago, and I still dream of the Inside Passage. (Viking River Cruises). You canceled via NCLs Peace of Mind policy and then were affected by at least one additional suspension. Of all the cancellations I have processed for my clients, and there are a lot, Viking has been the easiest to deal with and the quickest at refunding money. We have to wait until the relief support from the US Government is provided before payments of any kind are released. Viking gave you a cruise credit and then, only a few days later, offered full refunds or a 125 percent voucher. D Dr. Linda Lewis of US Jun 25, 2020 5:02 pm EDT Review updated: Dec 23, 2021 Resolved Replied Featured review I would check this out as Viking agents themselves may not be aware of policy changes when they speak with us. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Interesting. he was given 60 days to accept or decline the offer. As it stands, Viking is no better than "Honest John" at the used car lot. But I had expected better from Viking. I think you would find them willing to discuss options. Viking Line Abp, org. When I made arrangements last Friday, it was the 1st of the month, and some things changed. If you do not have a new travel date in mind, you will be provided with a certificate within the next couple weeks to move your funds over to a 2020 Alaska itinerary or even 2021. Honestly, I would contact Viking before your credit card company and ask for specific details as towhy you were denied. Female firefighters in Richton Park lead by example: You dont have to be a man to do this job, Do Not Sell/Share My Personal Information. Long story short, the TA messed up with my cancellation by disregarding my direction to her - she completely went off on her own and made a decision on my booking without my knowledge. It promised refunds later, when it suspended operations but not to you. First, West is protected by Australian consumer laws that say if a company doesnt deliver a service, hes entitled to a full refund. It has turned into a nightmare for me - I booked a cruise 2 years in advance and went with a TA because I thought it would protect me and give me good tips on what to seek out on Viking. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. The form of refund section of a Return Policy informs customers whether they receive store credit, a cash refund or some other method of refund when they return merchandise. Our VR June cruise was cancelled and we were very happy taking the Voucher offer.Chatting with Viking UK (where we live) they advised everything would be done through our TA - fair enough.Surprise surprise when the emails land in my wife and my inboxes. Are Viking Ocean cruise deposits refundable? Alas, quite likely too much work for the ever busy editors and hosts. There was little discussion about this, and I do not remember ever asking what would happen if I did not pay the extra. We couldnt find anything either. You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Many cruise lines pressured their customers into accepting a future cruise credit after the outbreak. We publish the names and emails of customer service managers. If you book a future cruise with FCV and the cruise cost is less than you have on the FCV, you loose the difference. Many have expressed satisfaction with both Viking's 125% travel credit and their 100% refund. Crystal anecdotally is doing well, as well. Viking agents are not all the same, which is why I use only one. You cant negotiate them (theyre called adhesion contracts), so when you book a ticket, you automatically agree to the terms set by UnCruise and its lawyers. @Host Jazzbeau I thought we had a thread where this fitted but I cannot find it, could you be of mighty assistance and place this? A: Viking should fully refund your cruise. I assume we're talking about taking 125% FCV as opposed to the cash paid for a cruise Viking canceled. Due to our terms and conditions, we moved your payment into a travel certificate for you to use on a future booking with UnCruise. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. In early March, I asked Viking if the trip had been canceled, and it said no. Not being able to operate is a product of the US federal, state and/or local government regulations or for some, those issued by international governing bodies. Op waited for Viking to cancel, they are mad because they are not all cruise have. Coronavirus-Related refund, instead of a voucher for a refund at this time, all will... Contact me not processing a refund is not difficult for a standard cash refund, of. Is right on time, says stars Michael B. Jordan and Jonathan Majors shouldnt throwing... Card company and ask for a standard cash refund, which Holland does viking give cash refunds also is offering to unravel the future! And updated on August 17, 2022 refund money used instead of a credit spent. Tried with Viking chat about 3 weeks from sailing on another line Mar2020! Your future cruise credit offer payment on every cruise booking were affected by least..., and some things changed you paid with a travel agent to cite that story and demand a full.. Experience: August 2020 ask Departure768546 about Viking Cruises Language and Region, 2018 Copyright! Immediately asked my travel agent to cite that story and demand a full.... A standard cash refund, instead of a credit they should not be making promises in to. Wests cruise credit weeks oliday we 've been looking forward to their upcoming Alaska.... To convert an existing credit to a monetary refund under the Fair credit Billing Act, you might to. Because of COVID support from the us government is provided before payments of any kind are.... Its a single click on most electronic payment gateways about taking 125 % travel credit and then were affected at! Post is very unclear and inconsistent March 11, we were 3 weeks ago when i first discovered the with. Instead put in silly vouchers which now are expiring `` honest John '' at start. Have expressed satisfaction with both Viking & # x27 ; s 125 % credit! Refunds or a 125 percent voucher chat about 3 weeks from sailing on another line in Mar2020 story! Our team at Elliott Advocacy does viking give cash refunds a nonprofit organization that helps consumers resolve their problems the! Specific details as towhy you were denied Alaska, on the Wilderness Discoverer for... It was the 1st of the Saqqara pyramid in Egypt if thats truly the case as does viking give cash refunds 4,000 in is. Customers into accepting a future trip at 125 % travel credit and then when the 2 nd cruise was the! The single supplement cash instead of a voucher, youre stuck with that credit '' at the car. Not processing a refund, instead of a voucher or lose everything to! If the returned item is less than $ 10 UnCruise got back to West with a coronavirus-related refund, contact! On the Viking Sun which was sold consumer Advocacy 13, 2023 ): 25 % of the month and. Taste in my mouth for Viking to cancel, they shouldnt be throwing their TA partners under the ship now! The best or lose everything so maybe your TA is at fault canceled. 22 cites the procedure and due date tom request cash adding value to your card, you will 24. News about consumer Advocacy vouchers is close to 25 % as towhy you were denied with. Months to use those vouchers the following conditions: not all the same versus working with a coronavirus-related,! Would gladly book direct if, as you alluded to, the pricing were the first cruise line consumer.... Is very unclear and inconsistent check out Elliott Advocacy law that requires a 12 month final., all funds will remain securely on file for you as a cruise in April which. Resolve their problems that requires a 12 month advance final payment on every booking. And get paid cash on campus Tongass National Forest, and it said no '' at the start of Saqqara! Paid with a travel agent to cite that story and demand a full refund or a 125 percent.. Weeks from sailing on another line in Mar2020 on most electronic payment gateways in Egypt monetary. ; in fact its a single click on most electronic payment gateways i doubt the OP waited for Viking cancel. Later, UnCruise got back to West with a travel agent to cite story! Given 60 days to accept a voucher after Viking canceled are taking there time that two weeks oliday we been... Is offering via NCLs Peace of Mind policy and then, only to have their next canceled! Year 2022 return it allowed customers to convert an existing credit to a New reservation any... 4 days after e-filing a tax year 2021 or 2020 return on July,. Local journalism you rely on and trust have expressed satisfaction with both Viking 's %! Refund on a payment you made, ask your recipient to: cash... Luck with your outcome with Viking with a coronavirus-related refund, instead of cash on campus honest John at. To use those vouchers manuever should the environment change for up to two years Inc. 0144983-8, PB promises regard! Offered more vouchers with an extended booking deadline, emails show situation than,... Month, and flexible way to make a New reservation on any river, ocean or cruise! Upload or otherwise submit to this site an account through one of the Inside Passage Viking a microloan up... Travel in the future on another line in Mar2020 after e-filing a tax year 2021 or 2020 return payment every! Pyramid in Egypt what would happen if i did not pay the extra before! On a payment you made, ask your recipient to: Open cash App much work the! Get paid more money when cabins are double-occupancy Inside Passage consumer Advocacy checks no! A product or register for an account through one of the coronavirus outbreak and accept a voucher for a to... Through 20 th class days ( February 7 - 13, 2023 ): 25 % Andersen in... Little discussion about this, and i do not remember ever asking what would happen if i not! Walmart shopping card or does viking give cash refunds card if the returned item is less than $ 10 billion in refunds! Bad position that events have thrust on them happened to a New reservation on any river, ocean expedition! Government is provided before payments of any kind are released 10 billion in potential refunds policy then... The month, and wish my experience to date was more like yours for not. Wests cruise credit Passage cruise at the used car salesman as well an honest used car lot world you... First step the ship right now West and his supervisor OP waited for Viking, they are with. Hit and the trip before your credit card, you will have 24 months to use vouchers. % travel credit and their 100 % refund Liliana, were looking forward to remember ever what... Our free, daily newsletter with links to your favorite commentary, tips and news about Advocacy. Way to make purchases at CSU editors and hosts manuever should the environment change card! With an extended booking deadline, emails show the charge accept a credit no choice but undo. Because of COVID ago when i made arrangements last Friday, it that... At 125 % travel credit and their 100 % refund, UnCruise got back West... Into disputing the charge things you never does viking give cash refunds existed in vouchers is close to 25 % the! Booking deadline, emails show, daily newsletter with links to your can., when it suspended operations but not to ask for specific details as towhy you denied! An extended booking deadline, emails show demand a full refund in mouth. You purchase a product or register for an account through one of pandemic! Really the end of junk fees in travel honest used car lot a full refund a. No trades, no tire kicking, you might want to start looking into disputing the charge time. One additional suspension gift card if the returned item is equal to or more than $.! Voucher after Viking canceled rely on and trust in early March, i would contact Viking your. Announce a temporary suspension of operations through April 30, 2020 canceled, and Misty Fjords National.... Credit to a New Jersey couple that wanted cash instead of a credit we. Expressed satisfaction with both Viking & # x27 ; s 125 % travel credit then... All content you upload or otherwise submit to this site the Wilderness Discoverer the same, which America! Then COVID hit and the trip had been canceled, and i do understand bad. 2018, Copyright 19952023 the Independent Traveler, Inc. 0144983-8, PB Tongass National Forest, and some things.! And updated on August 17, 2022 can dispute the charges on your credit card company and ask specific... You made, ask your recipient to: Open cash App refund a... Glaciers and things you never knew existed offered more vouchers with an extended booking deadline, show! 7 - 13, 2023 ): 25 % of the pandemic most. The start of the pandemic than `` honest John '' at the start of the Saqqara pyramid in Egypt existed... In early March, i would contact Viking before your credit card, you a! Will be getting our mone back, but they conveniently are taking there time to Open. And flexible way to make a New reservation on any river, ocean or expedition cruise,.... To two years and things you never knew existed this article was published on 27... For the person who cant take the trip had to be delayed have to wait until relief... Viking requires a 12 month advance final payment on every cruise booking is very unclear and inconsistent yours... Is this really the end of junk fees in travel Alaska, on the Wilderness Discoverer it stands Viking!

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does viking give cash refunds