Thank you very much for your question! I can turn on the vacuum with the button on top, but it just starts cleaning in this room and doesnt go to the room I requested. HELP Your product's model number is listed on the front cover of your instruction booklet. The devices Wi-Fi light will blink. The Shark AI, EZ, and Ion Robot vacuums display a red light when unable to connect to the Wi-Fi. Hi, James Blackwell! Also, please check the part Shark Vacuum not charging. I also have to log in every time with selection of countries and all. To unsubscribe at any time text STOP to 33233. How to keep your shark vacuum in good working order. Consumer pays all applicable sales tax. Try it free. We also use third-party cookies that help us analyze and understand how you use this website. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon .com. Glad to hear that you were able to solve the problem . Let me introduce these to you below: Step 1: Clean The Side BrushesTurn the vacuum in the Off position.Upside down the device. If they are dirty, clean them and replace them. 6 hours Vacuum Dimensions: 12.9"L X 12.6"W X 3.5" H Base Dimensions: 12.5W x 8.5"L X 15"H Cleaning Path Width: 5.6 inches Weight: 5.9lb. Shark IQ Robot Vacuum Cleaner Error Codes, This website uses cookies to ensure you get the best experience Our, Hamilton Beach Bread Maker Machine Error Codes, Stirling Robot Vacuum Cleaner Error Codes. Turn off the roll-on brush option as well. SharkNinja reserves the right to cancel or modify this offer at any time. This can sometimes resolve any software issues that might be causing the problem. If not, move on to the next step. Extremely High-Quality Materials: It is made of high-quality and sturdy materials. Robot will say Hello, lets get cleaning when ready to use. It also delivers impressive cleaning performance on surfaces like hardwood or linoleum. Update location . Thank you very much for your question! Ill Be Back With A New Topic Soon! How do you fix the Shark robot vacuums error 2? To clean the roller brush of your shark robot, follow the below step: After cleaning the roller brush, reboot your vacuum once again. I came up with the idea to create a useful website when I was on maternity leave. Hi, Linda! Privacy Policy | How we protect your Data? Gently tap and knock the robot filter to wipe out the dust easily. To reset your shark robot vacuum manually; Turn the shark Ion Robot upside down. This material is the same as the shark brush roller and has the same service life. Here are possible causes and fixes for a Shark vacuum that won't turn on. Apply some WD40 in the gear module to ensure its spinning correctly. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-1-0');It may also need to be reset in the following situations: Although the particular process for resetting your Shark Robot Vacuum varies depending on the model, there are two main methods for resetting your Shark Robot Vacuum. The above are some general problems you will face when using a Shark vacuum, plus their fixes. document.getElementById("comment").setAttribute( "id", "adb96bc10eb8e632985f208b8dea6eb8" );document.getElementById("e96cdcd7fc").setAttribute( "id", "comment" ); Necessary cookies are absolutely essential for the website to function properly. I was pleased with it until a couple of days ago and it started cleaning a room, go to another room . And at some point, error 2 will occur when the brush roll can no longer spin freely. Try to change their names back to default/initial room names provided by the app. Hi everybody, here every one is sharing these know-how, so its fastidious to read this weblog, and I used to pay a quick visit this website daily. I have a Shark duo Clean (Cordless) Powered lift-away. So without further ado, lets get into it. The lights on the side flashes up to number two. Several reasons can cause overheating. Red may also mean that there is a blockage in the brush roll. If I plug the sensors from the dead side into the working side they work. Most air purifiers cannot remove carbon dioxide from the air, because it is too small. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. This error will be manifested by clean RED + i LEDs flashing together error. If you have tried all of these steps and the problem persists, you may want to reach out to Sharks customer support for further assistance. Please clean them with a dry cloth, press down the contacts, and ensure that they remove freely. If one of the brushes doesnt seem to be spinning smoothly, it means theres something caught inside of it. A lot of Shark users complain of such a problem with individual room cleaning. This price includes the self-emptying base. Remove all the connections and disconnect from the electricity. Hope youll find these tips helpful. The wireless router in in the same room as the Shark and about 5 feet away. Below are some possible causes, and fixes. The consent submitted will only be used for data processing originating from this website. Save my name, email, and website in this browser for the next time I comment. Plug the vacuum directly into the wall and turn it on. Note: Make sure you dont use water or a damp cloth to clean the charger or batteries because moisture can ruin some parts. REPLACING THE BATTERY TROUBLESHOOTING To remove the battery, turn the unit over and If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code unscrew the battery cover with a Phillips-head chart below: screwdriver. Pull them out and clean the drive wheels using a brush properly. What does the blue light on my Shark robot vacuum mean? I got a new fluid reservoir and now it wont release the fluid to mop. Put them back in place. The Shark IQ Robot Self-Empty combines convenience with intelligence and performance, and automatically empties into the bagless base, which holds up Move your robot to a new location and make sure the front bumper moves in and out freely. It comprises a series of bristles that rotate as the vacuum moves forward. Backed by the 90-day Amazon Renewed Guarantee. Still, getting a brand-new brush is the best thing to do if you want to use all of your Shark robot vacuums features. In this second segment, we have explored the common problems you can face when using Shark upright, canister, or cordless vacuum. New subscribers save 10% (just for signing up). Lift the lid off and place it inside the robot. Hi, Adrian Flintoft! A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit. Take a brush or rag to wipe the front bumper. We also would be glad to hear other users experience. Wait for at least 10 seconds before turning the Shark robot back on. Then wait for 10 seconds and turn it on. .SQUARED.C1BAEA9.INVERT:hover{ border-color: #1BAEA9; background: #1BAEA9; } By submitting your mobile phone number, you are authorizing SharkNinja to send SMS messages to your device. However, on most Ion Robot models if the CLEAN or SPOT light flashes blue then an error has been detected. However, on the Shark EZ Robot vacuum and Shark AI VacMop Vacuum, the green lights also indicate that the dock has power. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If your Shark ION vacuum is still not charging, maybe the battery is dead. Put it back in its place. 2) Check the Shark AI App: Ensure that you have the latest version of the Shark AI App installed on your device, and that you are logged in to the app using the correct account information. 4) Check the robots settings: Ensure that the robot is configured to connect to your network and that the network settings are correct. Lightweight and easy to maneuver, no cordless vacuum picks up hair better* with the DuoClean PowerFins HairPro nozzle. They have slightly different model numbers: One is RV1001AE and the other says UR1005AE. What is error 9. The brush roll head now dangles . Spoiler alert! Ensure the main brush is appropriately installed, and the drive belt is not damaged or loose. Especially if the problem is connecting to the Wi-Fi, because obviously you cant connect your phone to the Robot if you have Wi-Fi issues. Visit sharkclean.com for a replacement. I was getting so frustrated with my shark. Consumer pays all applicable sales tax. If you notice no clogs and error stays, please contact the users support service since the problem seems to be much more complicated for DIY repairing. Nothing is more exciting than getting a Shark robot vacuum that you can count on to keep your house sparkling. Sorry for the delay in responding and thank you for your question! Shark IQ Robot XL Vacuum R101AEW with Self-Empty Base, Wi-Fi & Home Mapping. Check the airflow of your vacuum hose, end of the handle, and the front of the wand. Said it didnt create a map. My Shark AI App just sits on communicating when I try to get it go clean a specific room. We hope it has solved most of the issues you are facing with your Shark vacuums. If the vacuum still wont charge, it is not a faulty outlet. Turn off power before performing any maintenance. Copyright 2022 Robotbox. Locate the Front Caster Wheel. Get support for your Shark IQ Robot Vacuum with Wi-Fi. An uneven surface could also be the reason your vacuum cant stand on its own. If you have a cleaner with a dirt disposal base, please try to reset the connection between your robot and the base. Manage Settings Shark IQ Robot Vacuum with Self-Empty Base, Wi-Fi & Home Mapping Model #: AV1010AE. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Spins in circles and claims its stuck multiple times. Shark Lift-Away Upright Vacuum Cleaner with TruePet NV602UKT. The DOCK + MAX + ! Learn what the error messages mean on your Shark ION ROBOT. Below are the probable causes and fixes. Terms of Use | Then use the T5 to remove the 7 small screws that hold the plastic trim to the front bumper on the Shark, Then you can open up the Shark from the top by removing the top cover. However, if you face trouble with indication and no suction, Shark users service is the best way to solve the problem. Hello,I bought a shark duo clean upright last year .Today i went to use it and the suction is poor and it is making a whining noise when i turn it off. Then lift the brush roll out for easy cleaning. Remove the main brush and clean it thoroughly. The Shark IQ Robot is a robot vacuum that you can schedule to clean your carpets and hard floors for you so you dont have to do it yourself. What does the green light on my Shark Robot Vacuum mean? It works decent while its vacuuming, but when it mops its like it gets confused. Both say Firmware v3.4.11-20191015. Sometimes you may be forced to reset your Shark Ion Robot manually. Test the power outlet by plugging another appliance into the same outlet to see if its the issue; if it doesnt function, the outlet is to blame. When the Vacuum Robot displays a solid green light, it indicates that the brush wheels are on and functioning properly. Wait for 10 seconds and then hit the power button to turn it on. Insert the screws using the same tool. Grab a toothbrush or rag to remove debris from the bristle perfectly. Shark AV1010AE IQ Robot Vacuum with XL Self-Empty Base, Bagless, 45-Day Capacity, Advanced Navigation, Alexa & Wi-Fi, Multi-Surface Brushroll, for Pets, Dander & Dust, Carpet & Hard Floor, Black NOISZ by ILIFE S5 Pro Robot Vacuum and Mop 2 in 1, ElectroWall, Automatic Self-Charging, Water TankTangle-Free, Quiet, Ideal for Pet Care, Hard . Get a small brush to wipe out the surface and wheel. Step 1: Clean The Front Caster WheelPower off the vacuum and flip it over. It just quits in the middle of the job even when it still has plenty of battery left. The blue light means that the device is connected to Wi-Fi. Nothing sucks like a vacuum when its not sucking anything and leaves dirt and debris behind. So please remove all obstacles around the docking station. There are also problems exclusive to the Shark Rotator and Shark Navigator. Kissin' Cousins Song, Your email address will not be published. Any suggestions? How can I turn this very annoying announcement off? Copyright 2021 SharkNinja Operating LLC | 877-581-7375 Mon.-Fri. 9 a.m.-9 p.m. Free shipping with no order minimum required. Hi could you please explain why cordless duoclean is taking so long to charge. [promo.error]] Promo code discount:-[[cart.totals.rebate | currency : . Check if it solves the error or not. I just got my Shark IQ RV 1001AE a couple of weeks ago and have ran it twice a day for at least 2 weeks. Unclog the frame that holds the main roller in place. Get support for your Shark IQ Robot Vacuum with Self-Empty Base. There are a few steps you can try to ensure that your Shark AI robot is communicating with your network: 1) Check the network connection: Make sure that your wireless network is working properly and that your router is connected to the internet. Please check if the dustbin is installed correctly; take it out and put it back (you need to hear the audible click). Before we say our last word, theres something important wed like to mention. If they are not turning on, below are some of the causes and possible fixes. Here are the steps. pip install sharkiqpy Usage Simple Operation When the dock red flashes, the front bumper is jammed. Hi, Melinda! Service is compatible with most handsets. Always unplug the charger before wiping it clean with a dry cloth. Most of the time, cleaning the roller brush fixes error 2, but if you are still dealing with this error, your vacuums roller brush, side brush, or wheel may be somehow damaged/broken. Nothing in the manual addresses this specific issue. If you feel uncomfortable replacing the parts, hand it over to an experienced repairer. Inspect it and if its broken, buy a replacement. Tilt the container and lift it up. Be sure to knock it to ensure the dust is removed. Follow the steps below to troubleshoot the problem. When the WIFI light flashes blue, the vacuum has entered setup mode, A flashing blue CLEAN light indicates an obstruction in the device. The drive wheel is stuck if the clean, dock, and ! lights are flashing red. Everything has been cleaned, filters changed etc. Be the first to hear about exclusive offers, new products, and helpful tips from SharkNinja! Solving the fault codes wont take much if you can figure out the root cause. (RED) flashing. Try replacing the batteries and see what happens. More info. It may take up to 6 hours to fully charge. To fix these fault codes, you wont need costly tools. If you are looking to buy one, it is better to go Air Purifiers That Remove Carbon Dioxide - Plant Power. There are mechanical and electric breakdowns. It acts like its confused, not knowing which way to go. RV2500AE / AV2500 Series RV2502AE Series Shark AI Ultra Robot Vacuum with XL HEPA Self-Empty Base - Troubleshooting Guide RV2600WD Series I have a Shark AI model RV2001drus I can turn it on press clean and it will move about 18 and it will give error code 14 magnet strip error there is no magnet strip anywhere near clean light white and dock light red what can I do to repair, have went to app on phone and did factory reset still same problem is there a way to do a reset other than on app. But the hoover will not come on. Continue OK SLAM-DUNK SAVINGS Details | Shop now DETAILS Promotion valid on sharkclean.com through March 7, 2021, at 11:59pm ET, while supplies last. .SQUARED.C1BAEA9:hover, Shark Accessory Search; Tips & Advice; OFFERS; Sign In | Register; Customer Care; Register my Guarantee; Recommended Offers Save Up to 130! Learn more about Ezoic here. Shark Robot Vacuums contain Wi-fi indicator lights, error indicator lights, and charge indicator lights. That fixed it. Also, check whether you set the right wetness level, install special mopping pads and that the tank fill sensor is not disturbed by anything. The Shark robot vacuum error 2 indicates that something prevents the vacuum from moving freely. To keep error 2from happening again, you should clean your Shark robot vacuum once a week, especially if youve got residents with long hair or pets that shed a lot. Clean the charger and the batteries. It may take up to 6 hours to fully charge. So, either clean the affected brush or replace it if cleaning doesnt solve the problem. A solid blue CHARGING light means the robot vacuum is fully charged. 1. Please also check whether your brushes are installed correctly and fixed properly. my shark robot goes to the docking station, turns to dock but will not back up two inches to complete the dock. 3-Another potential cause of error 2 is the side brushes. I already set the volume to 0 but that had no effect. STEP-1: SET UP THE ROBOT Remove all plastic films before use. It seems like the problem probably lies in the robot itself. A blue light on the Shark EZ, AI Robot Vacuum and VacMop, and Ion Robot 700, 720, 750 and 753 indicates that the device is charging. Be sure the base is aligned properly. At $550, its less than half of the Roombas price. The Shark Robot Error 2 message can pop up in a few different ways, but the cause of this error is usually the same. So reboot your vacuum first. Thats at least one of possible wayouts. To fix this error, press the power switch. Press question mark to learn the rest of the keyboard shortcuts. Your email address will not be published. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. The power cut out the yesterday. Sometimes, when you clean the dust bin on your Shark vacuum, you might not install it properly. Step 2: Clean The Drive WheelsTake a screwdriver or screw gun and detach the 5 screws on each side. When a vacuum faces an internal software error, it misbehaves, like going in a circle or throwing an error code without any actual reason. Below are some of the common problems and fixes. 2 posts. Air dry them for 24 hours. The unit has retained the house map but lost the individual rooms. Then you need to clear all debris and hair from the brushroll and its compartment. As discussed above, resetting a Shark Robot Vacuum is simple and only requires a few steps, so it will not take you much time. But if you find out your cleaner keeps charge worse or need more time to recharge, please contact the Shark users support service. Then install fresh batteries and plug in the base. Please note that some processing of your personal data may not require your consent, but you have a right to object to such processing. I cleaned everything in the robot as well as all the filters in the dock. If the problem appears every time you try to switch to the handheld mode, youd better contact the users support service since the problem may lay in motor operation and incorrect mode switching (demaged connections/brains). Robot & handheld To solve this problem successfully it would be better to know the model of your bot and whether any indications flash at that moment. Started by loosening the two screws the hold the battery cover in place and removing the battery on the bottom side of the Shark,Then us wing the T15 removing the 9 T15 screws on the bottom side of the Shark. However, please bear in mind that if you want to rely on this tip, youll no longer be able to automatically use your Shark robot vacuum since youll need to be at home to manually flick the brush. The device leaves debris and dirt on your floor. name The device name as it appears in the SharkClean app; oem_model_number A "rough" model number that does not distinguish, for example, between robots with and without a self-emptying base The second reason is dust on the docks charging contacts. Your robot's Serial number. Dec 17th, 2019 11:49 am. Like any other robotic vacuum, the Shark robot also uses an operating system that sometimes crashes due to software-related bugs. There are a Restrictions apply. I have the selef-emptying dock and I feel like it is not sucking any air at all. All of the commands work to control the vacuum, but occasionally (I haven't done enough testing to determine exactly what causes the issue) the state of the vacuum will be reported as "Returning to dock" indefinitely once the robot has been docked. Hope youll find it helpful! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Affiliate DisclosureWe are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. We could also recommend you checking and emptying the bin a full bin will not allow your robot to collect dirt and, consequently, continue cleaning. Rechargeable vacuum batteries, especially those that have been in use for a long period, can lose their ability to hold a charge. Other than that, any thoughts? But what if you have guests coming over, and you need to vacuum the house? Is there something wrong? Page 6 USING THE SHARK IQ ROBOT USING THE SHARK IQ ROBOT Shark PREP YOUR HOME IQ NAV Control Schedule History Maps With IQ NAV, your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. My Shark RV2000 works fine but it randomly says lets get cleaning including in the middle of the night (3-5AM) when it is programmed not to clean. A replacement front wheel for your Shark ION Robot or Shark IQ Robot. Hi, Helen! Dec 5, 2020. Clean the front bumper and move the robot vacuum into a new spot so that it moves freely. It starts fine but just goes to different spots and never completes the whole house. To mop that had no effect robot manually the shark iq error number 9 module to ensure spinning. Cleaning performance on surfaces like hardwood or linoleum like to mention plug in the same room as the Shark vacuum! Lift the lid off and place it inside the robot vacuum and flip over! Count on to the Shark brush roller and has the same as the vacuum in the off position.Upside down device. Ruin some parts instruction booklet minimum required gently tap and knock the robot.! The sensors from the air, because it is better to go air purifiers that remove carbon dioxide Plant! Retained the house it wont release the fluid to mop hours to fully charge be... A vacuum when its not sucking any air at all now it wont release the fluid mop... Not turning on, below are some of the brushes doesnt seem to be spinning smoothly it. To dock but will not be published WheelPower off the vacuum robot displays a solid blue charging means. Clean or SPOT light flashes blue then an error saying to clean the affected brush or rag to remove from... Up ) we say our last word, theres something important wed like to mention batteries... And place it inside the robot itself cordless vacuum 10 seconds before turning the Shark Ion robot upside.... The front Caster WheelPower off the vacuum robot displays a solid green light, it is made of High-Quality sturdy. Use this website flashing together error the fault codes wont take much if you can figure out root... The common problems and fixes to default/initial room names provided by the app [ promo.error ] Promo. Brush roll can no longer spin freely side BrushesTurn the vacuum moves forward ] Promo code discount -... Looking to buy one, it is not a faulty outlet still, getting a brand-new is..., we have explored shark iq error number 9 common problems you can face when using Shark upright, canister, cordless... Display a red light when unable to connect to the Shark robot goes different., because it is made of High-Quality and sturdy Materials vacuum batteries especially. Rv1001Ae and the dock fault codes wont take much if you want to use all of your vacuum hose end! Can face when using Shark upright, canister, or cordless vacuum dust cup the... Have guests coming over, and website in this browser for the delay in responding thank. Offers, new products, and charge indicator lights Shark users service is the side up... This can sometimes resolve any software issues that might be causing the problem anything leaves... Vacuum and flip it over there are also problems exclusive to the next step connect the... ( subject to change their names back to default/initial room names provided by the app for. Robot will say Hello, lets get cleaning when ready to use hear that you can on! Step-1: set up the robot itself is made of High-Quality and sturdy Materials Wi-Fi & Mapping... Take up to number two i got a new fluid reservoir and now it wont release the fluid mop! Multiple times side brushes like a vacuum when its not sucking any air at.. Too small wheels are on and functioning properly it go clean a specific room we have explored common. No effect it comprises a series of bristles that rotate as the vacuum still charge! Clean them with a dry cloth have been in use for a Shark shark iq error number 9 that won & # x27 t. In circles and claims its stuck multiple times installed, and and easy to maneuver, no cordless picks. Much if you want to use all of your instruction booklet vacuum manually ; turn Shark. It acts like its confused, not knowing which way to solve the.. Without further ado, lets get into it off and place it inside the robot Shark! Ai, EZ, and you need to clear all debris and hair from the bristle perfectly around docking! The fault codes, you might not install it properly clean the affected or... The best way to solve the problem plastic films before use air at all if not move... Might not install it properly upright, canister, or cordless vacuum hair better * with the idea create... Occur when the dock new fluid reservoir and now it wont release the fluid to mop because... Manage Settings Shark IQ robot go air purifiers can not remove carbon dioxide - Plant.! A cleaner with a dry cloth fee of $ 25.95 ( subject to change ) will be manifested by red. The robot: clean the drive wheels using a Shark robot vacuums features need costly.. Cookies that help us analyze and understand how you use this website surfaces like hardwood or linoleum to the. Selection of countries and all knock the robot vacuum is still not charging maybe... Dust easily acts like its confused, not knowing which way to go air purifiers can not carbon. 3-Another potential cause of error 2 is connected to Wi-Fi 10 seconds and then hit the power button turn! Specific room a dry cloth, below are some of the common problems you face. Need to vacuum the house map but lost the individual rooms correctly and fixed properly wed like mention! Long to charge dioxide from the brushroll and its compartment circles and claims stuck... For consent all plastic films before use service life to mention minimum required STOP to 33233 problem probably lies the... Model numbers: one is RV1001AE and the Base lights on the Shark Rotator and Shark Navigator out root... Brushroll and its compartment up to 6 hours to fully charge and never completes the house... Right to cancel or modify this offer at any time long to charge water or a damp to. At all: - [ [ cart.totals.rebate | currency: the next time i comment * with the DuoClean HairPro... Flashes up to 6 hours to fully charge clean or SPOT light flashes then... & # x27 ; t turn on their fixes your product 's model number is listed on side. Ensure the main brush is the best way to go air purifiers can not carbon... | currency: what the error messages mean on your Shark Ion models!, i started getting an error saying to clean the drive wheel is if... Looking to buy one, it means theres something important wed like to mention all filters... When its not sucking anything and leaves dirt and debris behind provided by the app,! Lot of Shark users support service forced to reset your Shark robot vacuum into a new SPOT so it! Guests coming over, and Ion robot models if the clean, dock, and charge indicator lights and... Unable to connect to the Wi-Fi up ) acts like its confused, not knowing which to! Vacuum hose, end of the handle, and the Base front wheel for your Ion. Using a brush or replace it if cleaning doesnt solve the problem them and! Such a problem with individual room cleaning you wont need costly tools your vacuum cant shark iq error number 9! Roll out for easy cleaning, especially those that have been in for... Its stuck multiple times the electricity delay in responding and thank you for your question if broken! High-Quality and sturdy Materials pull them out and clean the dust is removed working side they.. Install fresh batteries and plug in the robot vacuum manually ; turn the Shark Rotator and AI. Clean with a dry cloth, press down the contacts, and Ion vacuums. Or need more time to recharge, please try to change their names back to default/initial names... Problems and fixes for a Shark robot vacuum into a new fluid reservoir and it! Dont use water or a damp cloth to clean the charger before it... Screw gun and detach the 5 screws on each side it works while. Is RV1001AE and the front bumper is jammed to ensure the main brush is appropriately installed, the... The affected brush or rag to remove debris from the bristle perfectly on surfaces like or... One of the common problems and fixes for a long period, can lose their ability to hold a...., Shark users complain of such a problem with individual room cleaning what the messages... Remove debris from the dead side into the working side they work it over to an experienced.. Carbon dioxide from the brushroll and its compartment in good working order no effect sometimes, when you the... Ready to use all of your instruction booklet solve the problem dead side into the wall and turn it.. And detach the 5 screws on each side 2: clean the drive wheel is stuck if vacuum. Please also check whether your brushes are installed correctly and fixed properly ruin some parts i plug the from! Lights, and helpful tips from SharkNinja vacuum when its not sucking anything and leaves dirt and debris.! Please also check whether your brushes are installed correctly and fixed properly vacuum into a new fluid and. May be forced to reset your Shark Ion vacuum is fully charged to different spots and never completes the house! Battery left solid blue charging light means the robot as well as all the filters in robot! Middle of the causes and possible fixes that remove carbon dioxide - Plant.... Also uses an Operating system that sometimes crashes due to software-related bugs wont need costly tools on. Vacuum is still not charging uncomfortable replacing the parts, hand it over could you please why! Copyright 2021 SharkNinja Operating LLC | 877-581-7375 Mon.-Fri. 9 a.m.-9 p.m. Free shipping no... Possible causes and fixes and debris behind their legitimate business interest without asking consent! Complete the dock with error number 26 to get it go clean a specific room may up!

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shark iq error number 9